Low Book Sales

I signed all the documents to purchase a 2004 Honda Odyssey and they told me that bye the time my husband came in that evening that they would have a final approval for the loan with an intrest rate at Odyssey and they told me that bye the time my husband came in that evening that they would have a final approval for the loan with an intrest rate at 10.99%. When my husband came in to sign the paperwork, they did not have a final approval. A week passed and I had not heard anything from the dealer to tell me who the loan was being processed through, what my final interest rate would be and when my first payment was due. I spoke to the finance manager and he said he would "get right on it" and would call me back that evening. I did not hear anything from him that night, the next day I called and he indicated that he was able to get the car financed, but the interest rate would be 17.99 to finance the whole thing, or 14.99 with a $1000 down payment. I indicated to them that the person I signed paperwork with had said that the interest rate would not be any higher that 10.99 and that they had an initial approval at that rate, so he would get me that interest rate or we would bring the car back and take our trade back. The finance manager said that he would continue to work on it, and that I could call first thing in the morning that he would be there at 8 am. Called the next day and he was not in and I was told that he never came in before 12noon. I indicated that I wanted to talk to the gentleman that we had signed paperwork with, and they put me on hold. The salesperson came on the line and told me that the finance person said to tell me that the deal was out to a couple of banks, and they were going to get me 10.99 or we could bring the vehicle back. Another sales person called me a few minutes later and indicated that they had an approval for 9.75, but it would require a down payment of $1000. I told him that they had not been up front with us from the beginning and that we were going to bring the vehicle back and get our trade back because we didnt want to work with them anymore. He then told me that I would have to pay a dealer restock fee and mileage. He also told me that he knew this was not my fault, but they had been through 2 finance managers and a General Manager in the week since I puchase my vehicle. My husband and I went in and the finance manager spoke with us about the financing. He indicated that he had found a lender who was willing to do the loan at 9.75, but they could not accept the trade. We indicated that there was no way we could come up with $1000 down, and we could not make 2 car payments. We took our trade back, and went to another dealer who was able to get us a similar vehicle for $2000 less and get us financed a 7.49%. Thank goodness we got out of that deal with low book. They are crooks and will take you for whatever they think that they can. More

They lie about pretty much everything. They will do ANYTHING to sell you a car. One salesman even tried to tell me that NADA is only used in the East Coast and Never on the west coast so he can convinc ANYTHING to sell you a car. One salesman even tried to tell me that NADA is only used in the East Coast and Never on the west coast so he can convince me. They underestimate the intelligence of the buying public. They have RIDICOLOUSLY HIGH fees after they close the sale. They charge 600 bucks for documentation fees. They force you to buy a 800 gap insurance. They have "other" fees that doesnt make sense. The sticker price of the car that they sold me was $8000, after they charge me all their ridiculous fees the total amount of the loan was $11,000. thats $3000 more! I got an interest rate 5% lower than theirs when i applied for a car loan on a credit union. Good thing i backed out of their deal before it was too late. More

The car had a problem during test drive, we were told was fixed after purchasing it which it was not. We have spent more money than if we bought from a certified dealer. Once the sale is final they don't ca fixed after purchasing it which it was not. We have spent more money than if we bought from a certified dealer. Once the sale is final they don't care about pleasing you anymore. More

Gordon was very friendly and patient. We were very impressed with the selection. They also had something we thought was great a “7 Day Exchange” WOW! We gave this dealer 2 thumbs way up!!! We will def impressed with the selection. They also had something we thought was great a “7 Day Exchange” WOW! We gave this dealer 2 thumbs way up!!! We will definitely be back. More

First of all if you have over a 19% interest rate you have done this to yourself. There is a simple yet seemingly profound remedy for this problem. Simply put PAY YOUR BILLS! You have a high interest have done this to yourself. There is a simple yet seemingly profound remedy for this problem. Simply put PAY YOUR BILLS! You have a high interest rate because your credit sucks. IT is your fault you don’t pay your bills on time not the dealers. It is the bank who sets the rate according to your credit. You probably traded something in that you were already upside down in before you even got to Low Book Sales. Here is another hint for the 7 people with high interest rates…….DOWN PAYMENT…. I know… you think that you can finance a car, plus tax, license, title, fees, with no down payment and crappy credit and still not be upside down. So for anyone who thinks this is the case You Cant! I have worked with Low Book Sales and found them to be polite, friendly, and very reliable. I give them 5 of 5 stars and would recommend them to anyone. Everyone who posted on this page had bad experiences because they got themselves into trouble with bad credit. By the way LBS is just about the only dealer that will approve bad credit buyers and give you a chance to rebuild your credit history. Sometimes it doesn't work out but they are just trying to help you rebuild your financial livelyhood. More

my overall rating of lowbook is less than a one. we applied for low book sales vehicle and it came back approved , even recieved a letter from the loan company saying we were approved and the terms and applied for low book sales vehicle and it came back approved , even recieved a letter from the loan company saying we were approved and the terms and conditions no down no payments for 60 days. so we pick out a vehicle everything was fine , paperwork was done. the nice salesmen even offered to drive the vehicle to us cause we are 70 miles away. they did the inspection and it didnt pass for a recall notice on sensor for check engine light, found out that was not the case. well they still wanted to give us the vehicle cause it was under warranty to have the real recall reason fixed(transmission). so we dont hear from them. we call them to see if they were bringing the vehicle and there response was we couldnt get the vehicle we were not approved for that one someone did the paperwork wrong then we needed a down and they had something for 525.00 a month clearly when we recieved the letter from the loan company themselves saying we were approved. so we are out a vehicle out 200.00 for insurance. i would not recommend these people to anyone they are liars. More

my overall rating of lowbook is less than a one. we applied for low book sales vehicle and it came back approved , even recieved a letter from the loan company saying we were approved and the terms and applied for low book sales vehicle and it came back approved , even recieved a letter from the loan company saying we were approved and the terms and conditions no down no payments for 60 days. so we pick out a vehicle (2005 jeep grand cherokee)everything was fine , paperwork was done. the nice salesmen even offered to drive the vehicle to us cause we are 70 miles away. they did the inspection and it didnt pass for a recall notice on sensor for check engine light, found out that was not the case. well they still wanted to give us the vehicle cause it was under warranty to have the real recall reason fixed(transmission). and we could take it to our local jeep dealer to have the problem fixed. so we dont hear from them. we call them to see if they were bringing the vehicle because they had called the night before and one of the salesman had a family emergency,but the other salesman had it parked at there house and were ready to bring it in the morning . and there response was we couldnt get the vehicle we were not approved for that one someone did the paperwork wrong then we needed a down and they had something for 525.00 a monththats a hundred dollars more than the cherokee, clearly when we recieved the letter from the loan company themselves saying we were approved. so we are out a vehicle ,out 200.00 for insurance. i would not recommend these people to anyone they are liars. More

Highly unrecommended. VERY HIGH pressure. They get you into a loan that you cannot afford and convince you that you can. Also cashed a check for a down payment 2 weeks earlier than on promissary note. Rea into a loan that you cannot afford and convince you that you can. Also cashed a check for a down payment 2 weeks earlier than on promissary note. Readjusted loan w/out permission to get it approved (IE increased down payment from $500 to $1000).<br><br>Interest rates are through the roof, vehicles are overpriced. Salesmen are pushy and high pressure, very dishonest, making money off of other peoples misfortunes. STAY AWAY!!! More