Low Book Sales

We live in Cedar City, and called ahead. They had everything ready for us when we got there. I think we were only at the dealership for about and hour and a half before we drove away with our new (us everything ready for us when we got there. I think we were only at the dealership for about and hour and a half before we drove away with our new (used) car. The only problem we had (and it wasn't even a horrible issue) was on the drive home, just after we passed through Beaver the check engine light came on. My husband is a mechanic and was able to hook it up to the computer at work the next day. It turned out to be the air filter. He said it was horribly dirty. Not a big issue since he was planning on changing it out for a K&N air filter. Just thought you should know. Thanks again, we had a great experience and will hopefully bring more business to you in the future! More

Walked on lot and I said I was looking for a smaller car and a payment around $250. Sales guy in Layton walks me to a Saturn Vue and says how about this for $400 a month??? I told him I worked as a car sa and a payment around $250. Sales guy in Layton walks me to a Saturn Vue and says how about this for $400 a month??? I told him I worked as a car salesman for 5 years in the past and I know how this "game" works. With that being said, you would think being honest would be the strategy going forward. Nope- traditional sales tactics through and through. As far as thier name LOW BOOK...I don't what book they are referring too. It's definitely not Kelly Blue Book or NADA. Their prices are way out of line. Plus they said there is no haggeling. As a heads up...you will get approved for financing at a rediculous rate. The problem with that is that you will alway be upside down on your car. They talk about refinancing after a year. That is impossible, don't be fooled. If a majority of your payments are all going towards the interest, especially in the first year- you'll never be able to get out of your loan. The best thing to do is to make sure you have GAP insurance and pray someone smashes into you on I-15. Would only recommend Low Book if you are deperate. More

The experience would have been much better if we would have been given the correct information on the financing. We were told one story by the sales team, and when we got to the finance manager the terms have been given the correct information on the financing. We were told one story by the sales team, and when we got to the finance manager the terms were totally different. We had to totally rethink the purchase. Over all our experience wasn't bad. More

I gave the 5 ratings because they were great and easy to work with. The 4 because I thought the car price could have been a little lower. All in all a great experience- I will be coming here from now on for work with. The 4 because I thought the car price could have been a little lower. All in all a great experience- I will be coming here from now on for my auto purchases! Loved it! Thanks! Erica Fultz More

It was great customer service the salesman was great! I just paid a little more than I would have liked to but it was an overall great experience and they really worked with me to get me into the car I wan just paid a little more than I would have liked to but it was an overall great experience and they really worked with me to get me into the car I wanted. I will defintaley work with them again for future cars. More

Extremely pleased with the help I recieved at Low Book in Layton yesterday. Benjii and Tola were very friendly and helped with making the right vehicle choice. I will recomend anyone looking for a used car Layton yesterday. Benjii and Tola were very friendly and helped with making the right vehicle choice. I will recomend anyone looking for a used car to visit Low Book. The time they took to shop for the best rate of financing for me showed that they cared about helping the customer, not just selling as many cars as quickly as possible to meet a quote. Thank you very much and Low Book will be the first place I contact when I look to purchase another car. More

I have been searching for a vehicle since I totaled my last one. I have looked EVERYWHERE and no car dealership was even willing to meet with me b/c of a current auto loan I have. I stumbled acrosses Low last one. I have looked EVERYWHERE and no car dealership was even willing to meet with me b/c of a current auto loan I have. I stumbled acrosses Low Book Sales on the internet and spoke with Rachel R. on the chat message. She was so confident that LBS wouldn't send me away empty handed, that I actually started to believe that all hope wasn't lost. I showed up at LBS and was greeted by everyone that I made eye contact with. I knew this wasn't a regular dealership, but that these people might actually remember my name. They immediatly sat us down, offered us drinks, and got right to work on getting us approved to take a car home that day. Rick Dumas was so helpful! He made us feel like he really was interested in what we wanted, and not just selling us the most expensive vehicle. I would most defiently use LBS again, and recommend them to anyone! THANK YOU LBS! More

Jame's and all of the people that we worked with on our purchase were very friendly and put us at ease. There was no pressure, they were very upfront with us on both our pricing and loan agreement. I will purchase were very friendly and put us at ease. There was no pressure, they were very upfront with us on both our pricing and loan agreement. I will be very glad to send anyone I know to your Layton location. Your staff at this location is the best we have ever dealt with. Our next vehichle will be purchased here because of our experience with them. More

If you want to be ripped off this is the place to sell your car. They say they will give you $250 more than any other offer, liars. They only lure you in with the hope of selling you another car. This your car. They say they will give you $250 more than any other offer, liars. They only lure you in with the hope of selling you another car. This is a joke if you want to sell use KSL!!!! They offered me $200 for a vehicle worth $3000. They didn't even put in the model type. It was a joke and a waste of my time. I would not trust them in any way. More

Need Service?? RUN. Took my car in for a safety inspection and they tried to rip me off. Said I needed new brakes. Had I not just had my brakes done I might have believed them. Verified by two othe inspection and they tried to rip me off. Said I needed new brakes. Had I not just had my brakes done I might have believed them. Verified by two other mechanics. Nothing was wrong with my brakes. Sure, they're nice there. They smile while they try to get you to bend over. More