Low Book Sales

I bought my first car back on October of 2012. I thought the dealer I worked with was a nice guy and easy to work with. My credit had a hiccup and I had to return the car, but my dealer was able to find me the dealer I worked with was a nice guy and easy to work with. My credit had a hiccup and I had to return the car, but my dealer was able to find me another one with in a day that was better. He was also able to get me a better rate and payment for my loan. I did the Oil change back in December and I had the same results. The staff is very friendly and eager to work with you. They like to make sure everyone gets 110 % customer service. More

They are always friendly and professional and I was in and out in 30 minutes. I got an oil change and emissions test completed and still had time to do my other errands on my lunch hour!! and out in 30 minutes. I got an oil change and emissions test completed and still had time to do my other errands on my lunch hour!! More

Completely satisfied with the truck I bought for work. Not to thrilled about the price, but I absolutely love the truck. They were really fast at finding what I needed and was really happy that they cou Not to thrilled about the price, but I absolutely love the truck. They were really fast at finding what I needed and was really happy that they could approve me without a cosigner. Overall I would go back and buy another car from them any time! More

Every time I come in to Low Book Sales I get quality customer service. Not only is the the service good, but the Service Department does quality work, I've never had to return my car for a repeat issue. customer service. Not only is the the service good, but the Service Department does quality work, I've never had to return my car for a repeat issue. Thanks Melissa for your friendly attitude and quality Service Department! More

Based on my sales-girl she made the entire experience not well at all! she over called me over text me she would tell me things that she said came from the finance company, but i spoke to the finance compan well at all! she over called me over text me she would tell me things that she said came from the finance company, but i spoke to the finance company and they had all the information that the sales-girl kept calling me for. she was too worried about just getting me in a car, she got to wrapped up in selling the service plan. i was worried if something went wrong after i left the lot and she kept saying you have a warranty itll there for you just soo uncomfortable i ended up bringing the car back and working with the manager and got a fabulous car. More

I purchased a vehicle in the past from Low Book. I was unaware they had a Service Department open to the public until I received a coupon for inspection and emission certification. I was impressed on my unaware they had a Service Department open to the public until I received a coupon for inspection and emission certification. I was impressed on my first visit and have taken all three of my vehicles each year for several years. I don't shop any more. I know their prices are fair and their technicians are well trained and professional. The service managers are knowledgeable and give honest opinions based on maintenance issues which should be considered, but may not be absolutely necessary at the time. There is never a hard sell. I enjoy the waiting area, complete with refreshments and wi-fy access. During my last visit I conversed with another 'sold' customer. He had saved almost a thousand dollars to replace a catalytic converter as quoted by a dealer. I will definitely continue to bring my automobiles here for maintenance and service issues. I will also shop here when considering the purchase of my next vehicle. More

Thank you all for the hard work, and for selling me a nice vehicle. I will be back in one year to purchase a newer one. Thanks again, John Negrette nice vehicle. I will be back in one year to purchase a newer one. Thanks again, John Negrette More

This was the best experience I have ever had with a service shop. They took really good care of me and my car. I had been to three other service shops and they could not figure out what the problem w service shop. They took really good care of me and my car. I had been to three other service shops and they could not figure out what the problem with my car was. They thought it might be this or that and gave me quotes but weren't sure. Low book found the problem and fixed it quickly and the price was much cheaper than other service centers had quoted me. They were very friendly and I appreciated that they took into consideration that my car was old and told me which things to fix the most instead of just telling me I had to fix everything to get more money out of me like has happened to me at other places. I love everything about them and will continue to go back for anything I need. I very very highly recommend them! More

In December of 2012 my mother traded in her car and gave a down payment for a newer/used truck at Low Book Sales of Lindon. The next day she realized the truck needed a few things fixed and after some push a down payment for a newer/used truck at Low Book Sales of Lindon. The next day she realized the truck needed a few things fixed and after some push back the company agreed to fix the truck. Unfortunately, during this time my mother passed away and I immediately contacted the manager at Low Book Sales of Lindon to explain the situation. The manager clarified that they could dismiss the loan, refund her down payments, and return her car if the death certificate was provided. My grandfather was concerned about getting the paperwork to the bank in time and wanted to go talk to the manager in person. He went to Low Book Sales of Lindon to take care of things and the manager treated him horribly. The manager acted as if my grandfather was lying and trying to pull a fast one over on the company. My grandfather (who just lost his daughter at a young age and his wife the year before) spent over 3 hours at Low Book Sales of Lindon just trying to get confirmation that everything was being handled and the family would receive the car, down payment, and that the loan would be cancelled. He was treated so horrible that he got upset and left Low Book Sales of Lindon, we now decide to talk to the bank directly. At the bank, the loan officer informed him that the loan had not gone through because my mother needed a co-signer. My grandfather called an attorney for legal advice. He went back to Low Book Sales of Lindon the next day with an affidavit and the death certificate. The manager was still being unreasonable and rude but after four more hours of meeting with the manager, my grandfather was given that car and the down payment was deposited back into my mother’s bank account. Words cannot begin to express the extra stress that was endured on our family during this hard time of losing of a loved one. Our family has no trust with Low Book Sales and would advise others against doing business with Low Book Sales. More

They put there cusomers first, they try to help you to the best of there ablities. Had a good expierence here, very helpful and friendly. the best of there ablities. Had a good expierence here, very helpful and friendly. More