Low Book Sales

Excellent service. I have always been leery of Low Book Sales since I tried to sell them a car a few years ago. They ha offered me $1000 which was way too low. I was able to sell the car myself a week late Sales since I tried to sell them a car a few years ago. They ha offered me $1000 which was way too low. I was able to sell the car myself a week later for $3200. That definitely put a bad taste in my mouth, however I decided to give them a try when I was recently looking to purchase a vehicle. The service was amazing. Staff was all new since the location had been open only 3 months, but still was knowledgeable and helpful. I didn't end up buying a car on the first visit, but came back a week later and purchased a vehicle from the same sales person. I was in and out in 1.5 hours. That's with a quick test drive and signing all paperwork and a missing gas card (20 minute wait), since I had already been approved the week before. The finance department was also exceptional. They worked for an additional week after the signing to find me a better deal on my loan and gave me some tips to improve my credit score in general. All of this along with the fact that they offer free road-side assistance for the vehicle (within 50 miles of one of their stores), free smog and safety for life on ALL vehicles in your household plus if you buy from them in the future, you get $1000 off the top just for coming back. I may not ever SELL them a car, but I definitely will be buying future vehicles from them. More

I don't feel like I was treated with respect by the guys at the front counter, and I don't think that they ever fixed the problem with my Honda. Would never recommend one of my fiends to these slime ba guys at the front counter, and I don't think that they ever fixed the problem with my Honda. Would never recommend one of my fiends to these slime bags again. More

I always come here because of their wonderful customer service. I have and will continue to recommend them to my friends and family members. I think they are great!! service. I have and will continue to recommend them to my friends and family members. I think they are great!! More

I Purchased a 2009 BMW 328i with approx 42,000 miles on the clock. I got the speech about how LBS didn't sell cars that had been crashed and a bunch of other hooey. Financing - Hold on to your hat. Rates the clock. I got the speech about how LBS didn't sell cars that had been crashed and a bunch of other hooey. Financing - Hold on to your hat. Rates on the far side of 20%. Yuk. When you get to the Finance Guy, he will tell you that their lender (Which is General Motors Finance [not affiliated with GMAC] and which they own requires a Service Contract. 24 months for 2000 dollars. (Even though my car still had factory warranty left) The minute I got home, I read the contract. It was NOT required and I cancelled it. They, eventually, credited the $2000.00 back to my account. (Although I got to pay interest on the money while they took their sweet time) The car had a couple of initial problems and, to their credit, they fixed them w/o a hassle. Fast forward to January 2013. Car is dead. Wont Start. Take to BMW discover car is STILL under factory warranty. (No Thanks to LBS) BMW Fixes. Next, the blower motor goes out. BMW fixes. Next. Radio Goes out. BMW Fixes. Next, clunk in drive train. Trans out. Surprise! car had been in an accident and had knocked some shaft loose in the trans which damaged a seal. Trans back in same noise. New rear U-Joint. Less noise but now car vibrates. Back to BMW, new drive line. Noise now comes and goes. Car has now reached 50,000 miles No More BMW warranty. I can A: Pay 3200 for 3 more years of warranty (With a 50 dollar per visit deductible) or get a new car. Acquisition cost for either about the same. I decide to keep the car. The next Tuesday, radio goes on the fritz again. I decide that it is a sign from heaven and trade it in. The experience sucked because I SHOULD have been told it was in a crash. That devalued the car substantially and I paid a premium for the car to begin with. Translation: I got totally hosed when I traded it in (To the tune of about 8000 dollars, of the which 4000 can be attributed to lost value because of the crash) I tried on a variety of occasions to speak with Mr. Cash Brown and I got a few terse emails, but he would never come out of his office to visit with me. Also note. I sent a friend there and they got her a car. She did not put full coverage on the car fast enough for them (It was her first car purchase and they failed to explain that or ask for it) They called her and told her she had to either get the insurance THAT day or they would report the car stolen. She returned the car. I cannot recommend this dealership to anyone, for any reason at any time. More

I always have a great experience at low book sales. They are quick with service, competitive in price and friendly. They are detail oriented, always making sure they have your complete satisfaction before y are quick with service, competitive in price and friendly. They are detail oriented, always making sure they have your complete satisfaction before you leave. I always refer my fronds and family to Lowbook. More

I found that everyone at the location on State st and 33rd south was very knowledgeable and friendly. They were willing to work with me on just about every aspect of buying a new car. Very friendly st 33rd south was very knowledgeable and friendly. They were willing to work with me on just about every aspect of buying a new car. Very friendly staff. I would recommend buying from this location. More

I bought my jeep through Low Book Sales almost 2 years ago. I have been using their service department since then. They are always kind, courteous, and do great work in a quick and efficient way. More tha ago. I have been using their service department since then. They are always kind, courteous, and do great work in a quick and efficient way. More than anything, I appreciate the fact that 2 years later I can walk into the service department and they still remember my name. Customer service like that will keep me as a customer for life. More

I feel that they accerated my credit and gave me the deal I needed. I have not had to go back regarding the purchase only for normal service work. This is the second time I or my family have used the locat I needed. I have not had to go back regarding the purchase only for normal service work. This is the second time I or my family have used the location to buy a car. Thank You More

I went to Low Book Sales to get financing for a private party used car that i was interested in. I was greeted by a sales person named Taylor that talked to me about what my ideal price range was and then party used car that i was interested in. I was greeted by a sales person named Taylor that talked to me about what my ideal price range was and then started to work with me on narrowing my choices down from the 5 I had in mind. Taylor ended up finding me an even better deal on a Subaru than what i was looking at and then drove me down to the buyers house right away so we could test drive it and talk to the owner about getting paperwork signed. A week after I had purchased the car from Low Book Sales I had an issue with the car and they sent a tow truck from salt lake city to Park city and picked up the car for no charge and brought it to my repair shop. The sales associate Taylor stayed in touch with me for the next couple of days to make sure that everything was going ok with the car so that I could get some thing better right away that would work for me. I ended up staying with my Subaru and have been very happy with the service I continue to receive from Low Book sales. More

The service was fast and efficient. I purchased my car through Low Book Sales and I always recommend them to people I know and people I meet. through Low Book Sales and I always recommend them to people I know and people I meet. More