Louisville INFINITI
Louisville, KY
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346 Reviews of Louisville INFINITI
Kept me posted. They got me a loaner immediately. Great experience. I think some charges are higher than they would be at a normal mechanic though. experience. I think some charges are higher than they would be at a normal mechanic though. More
Ian and Louisville Infiniti made our recent auto purchase so pleasant. Not only did Ian provide prompt communication, he went out of his way to provide a video for our viewing. I will definitely recommend Ia so pleasant. Not only did Ian provide prompt communication, he went out of his way to provide a video for our viewing. I will definitely recommend Ian to my friends looking to purchase a car. More
I took our 2018 QX80 in for a routine oil change and the service writer, Anna Graff, noticed it was riding a bit low in the rear and the air compressor was louder than it should have been. I didn’t notice i service writer, Anna Graff, noticed it was riding a bit low in the rear and the air compressor was louder than it should have been. I didn’t notice it, but she was right. Turned out to be a bad compressor valve and it was still covered by the bumper-to-bumper warranty. They fixed it while I waited, changed the oil, rotated the tires, did an inspection and washed it too. $143.18 total. Great service as always. More
Keith sold us an Audi a few weeks ago and the experience was amazing!! Thanks for helping us decide on a new vehicle!! You made it so easy !! Thanks Rebekah was amazing!! Thanks for helping us decide on a new vehicle!! You made it so easy !! Thanks Rebekah More
It was a pleasure working with Ian Fannin. I was very pleased to work with him on my deal. An extremely talented and skilled salesperson in my opinion. I would highly recommend Ian. Wishing you the best! pleased to work with him on my deal. An extremely talented and skilled salesperson in my opinion. I would highly recommend Ian. Wishing you the best! More
Very Satisfied! Since we are first time Infinity owner's. Ian, provided indepth information about the model we were purchasing. Everyone was Great to work with! Ian, provided indepth information about the model we were purchasing. Everyone was Great to work with! More
Louisville Infiniti and Ian were a pleasure to work with from start to finish. We were first time Infiniti buyers and were considering a wide variety of QX80's from new to used. Ian was patient with u from start to finish. We were first time Infiniti buyers and were considering a wide variety of QX80's from new to used. Ian was patient with us as we explored multiple vehicles. He often referenced each vehicle for comparison purposes and explained the pros and cons of each. We never felt rushed or pushed into making a decision. Ian showed outstanding knowledge of each vehicle and various financing options which helped us make the best decision. Cam was also helpful and fair when it came to pricing. We came to an agreement and left feeling positive about the price we paid for the QX80. Most car buying experiences are not overly enjoyable, but we could not have had a better experience. We would not hesitate to recommend and would visit again for our next car purchase. More
Nick is the BEST. Easy to deal with and EXTREMELY helpful. He understands the importance of building relationships. Came to buy a used QX80, went with a Brand New 2021 QX80 Sensory. He showed me the helpful. He understands the importance of building relationships. Came to buy a used QX80, went with a Brand New 2021 QX80 Sensory. He showed me the used with the same enthusiasm as the new, never pushy and just let me make the decision. Cam Meredith was a great manager. You guys make a great team!!! More
Easiest transaction I have ever had! I highly recommend Ian & Kristopher. They were great to work with & I will be using them again in the future without hesitation! Ian & Kristopher. They were great to work with & I will be using them again in the future without hesitation! More
Everything was clean and nice. Our salesman Kieth was knowledgeable about or queations about the vehicle and very helpful. Overall very good experience and recommended. knowledgeable about or queations about the vehicle and very helpful. Overall very good experience and recommended. More