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Louisville INFINITI
Louisville, KY
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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346 Reviews of Louisville INFINITI
January 08, 2021
Nick is a great sales person, very kind and considerate, impressed with his knowledge and experience. I will definitely ask for him when I decide to trade up in a few years. impressed with his knowledge and experience. I will definitely ask for him when I decide to trade up in a few years. More
by ritamarples
Employees Worked With
Nick Hinton
January 08, 2021
Very easy and quick. Nick was very pleasant and meet all our needs. He was very knowledgeable. We will definitely purchase another vehicle from here. our needs. He was very knowledgeable. We will definitely purchase another vehicle from here. More
by Mike
Employees Worked With
Nick Hinton
January 08, 2021
Had a awesome experience from the mom I walked on the lot. There was no playing around around they got right to the point. On of the best experiences I have ever had. lot. There was no playing around around they got right to the point. On of the best experiences I have ever had. More
by Cpayne252004
Employees Worked With
Nick Hinton, MATT MURPHY
January 08, 2021
Everyone we worked with was pleasant and knowledgeable about their product/service as well as knowing other vehicles we were considering for comparison. We feel comfortable knowing we are in good hands about their product/service as well as knowing other vehicles we were considering for comparison. We feel comfortable knowing we are in good hands at Louisville Infinity! Keith Jones was very patient with us, informative, honest and he has a great sense of humor. He made this experience positively memorable. 😊 More
by Sharen Peckham
Employees Worked With
Cam Meredith, Daniel Eggleton, MATT MURPHY, Keith Jones
January 04, 2021
Anna was great to work with. Fast and friendly service. They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They c They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They communicate by text and email at times which is a huge benefit in my opinion. More
by TechJunkie
Employees Worked With
Anna Graff
January 03, 2021
All good.Very prompt No problem Service lounge clean All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water and soft drinks More
by Terrylcarby
Employees Worked With
Miquel, Stephen Baer
December 28, 2020
Zach was incredible to work with! My fiancé and I came in just wanting to look around and Zach never pressured us at all to buy same day. He was very understanding of the fact we needed time to think about a just wanting to look around and Zach never pressured us at all to buy same day. He was very understanding of the fact we needed time to think about all our options. When we did decide to purchase Zach had everything in order and made the buying process very smooth and was very knowledge and explained all the paperwork we were signing. Moving to finances Matt was also great to work with. Same as Zach he was very knowledgeable and explained everything and didn’t make me feel silly for all the questions I asked as a first time car buyer. 10/10 recommend!! More
by beccALEIS1
Employees Worked With
MATT MURPHY, Zach Murphy
December 19, 2020
This was by far the best car purchasing experience I have ever had with a dealership. It was a pleasure to work with Nick and the entire Infiniti team have ever had with a dealership. It was a pleasure to work with Nick and the entire Infiniti team More
by D_m_hill
Employees Worked With
Cam Meredith, Nick Hinton, Kristopher Clarkson, MATT MURPHY
December 18, 2020
I experienced top level treatment from the moment I walked into the dealership. Ian Fannin was a true professional, offering information and working with me on the vehicle trade and new car purchase. walked into the dealership. Ian Fannin was a true professional, offering information and working with me on the vehicle trade and new car purchase. I enjoyed working with Ian. He helped made the purchase easy. More
by tdelucalex
Employees Worked With
Ian Fannin
December 17, 2020
It is the best auto group we have ever had and we have had several. They are honest, kind, friendly, etc. Natalie Parrish, Danny - business manager, Matthew Murphy, Anna in service and others. They mak had several. They are honest, kind, friendly, etc. Natalie Parrish, Danny - business manager, Matthew Murphy, Anna in service and others. They make you feel like we are their # one priority. They have pleasant attitudes and are patient with you. The showroom is very clean and has a very nice waiting area. Natalie, Danny, Matthew and Anna know us by name, even if we have not been there in a while. This is our 3rd vehicle in 21/2 years from them and they have always taken care of to the utmost highest level. We also love that they will come and pick up our vehicle and will return it when it needs to be serviced. They also have manners and are very respectful when they provide us with a nice and safe vehicle. Over the years, other dealerships and we have had some, Ford, Chevy, Toyota to name a few and none have been as good as your Louisville Infiniti. We are sold on Infiniti! We only hope we get 13 years out of this QZX 80 like our Toyota we had. We Love this vehicle. Thanks for asking us your opinion. More
by Warren QX 80 review
Employees Worked With
Matthew Murphy, Anna Graff in service, Daniel Eggleton, Natalie Parrish, Stephen Baer
