Louisville Chrysler Jeep Dodge Ram
Louisville, KY
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414 Reviews of Louisville Chrysler Jeep Dodge Ram
Truck service Excellent service Service Adviser explained everything I needed to know and saved me money by explaining I could buy 2 year service contract for oil a Excellent service Service Adviser explained everything I needed to know and saved me money by explaining I could buy 2 year service contract for oil and filter changes and tire rotations for a lot less More
Service Chauncey was fantatic great service and price would recommend to anyone Looking for great price and great service see Louisville Chrysler and their gr Chauncey was fantatic great service and price would recommend to anyone Looking for great price and great service see Louisville Chrysler and their great team More
Good customer service Had some issues but the manager made it right. He gives great customer service and definitely wants the customer to be happy. Would recommend this dea Had some issues but the manager made it right. He gives great customer service and definitely wants the customer to be happy. Would recommend this dealership. More
Great Experience was great I would give them 10 on a one-to-ten scale. Salesman was friendly and helpful. Would buy another vehicle from this dealership Experience was great I would give them 10 on a one-to-ten scale. Salesman was friendly and helpful. Would buy another vehicle from this dealership More
Bad practices and lies. Won $1000 in a contest. Got to the dealership but was not given what we won, instead we were pushed into taking a car home to test drive which we refu Won $1000 in a contest. Got to the dealership but was not given what we won, instead we were pushed into taking a car home to test drive which we refused. So as a concelation prize we were given a $5 gift card. If this is how your company handles prize giveaways I would hate to see how you handle your automobiles! We do have photographic proof of our win, and were not shown anything to contradict language used on the advertisement, which listed the standard odds of winning, when the payout would be etc. I will also be writing the BBB with letters about your company as well as the promotion company. You used fraud to attempt to sell off excess cars. This is a very slimy way to do business with local customers. More
Awesome They were very quick excellent with my service. Very polite with service for my oil change. Im glad that I didn't have to wait in and out for my servi They were very quick excellent with my service. Very polite with service for my oil change. Im glad that I didn't have to wait in and out for my service. Check all fliuids without asking More
Check Engine Light service The service 4-wheel Drive/traction control light was on so we dropped off our 2010 Dodge Ram to have it checked. The price quoted was $110. When we The service 4-wheel Drive/traction control light was on so we dropped off our 2010 Dodge Ram to have it checked. The price quoted was $110. When we picked it up we were charged $130 for labor and parts, and a $13 shop fee, for a total of $151.58, including tax. The worst part is that they ignored the reason we brought it in and said that we needed a new axle, actuator, gasket, seals, with an estimate of $1745.11. We checked with several other mechanics who said this had to be pure speculation because it would need to be taken apart to determine that type of problem, and clearly the dealer did NOT take it apart. There is no indication that this problem actually exists. The dealer said that this problem was causing “the noise from the front end”, but there is NO noise from the front end. Will not be going to this dealer again for any type of service. More
Over all Experience Made it an awesome experience for me to by a car. I felt good knowing that I made the right choice in my car. Yes. Made it an awesome experience for me to by a car. I felt good knowing that I made the right choice in my car. Yes. More
Great customer service Required work performed professionally and at a fair price. Would definitely continue to use this dealer for all future service on my Jeep. I will al Required work performed professionally and at a fair price. Would definitely continue to use this dealer for all future service on my Jeep. I will also consider them for future new car purchase. More
Worked it out Dave Evans and Corey Wilson really treated us well. They put us in the best vechicle possible along with a great fiance plan. Dave really took time an Dave Evans and Corey Wilson really treated us well. They put us in the best vechicle possible along with a great fiance plan. Dave really took time and patience by showing us the pros and cons of each truck that we like. When the final decision was made he gave us a great deal on our trade in; we really needed that. Corey made sure we understood the contract and answered all of our questions. My husband and myself were very satisfied. More