Louisville Chrysler Jeep Dodge Ram
Louisville, KY
Filter Reviews by Keyword
By Type
414 Reviews of Louisville Chrysler Jeep Dodge Ram
Right Car, Right Price Tony resolved issues with an out of state purchase promptly and professionally. However, most importantly, he took the issue on himself and followed u Tony resolved issues with an out of state purchase promptly and professionally. However, most importantly, he took the issue on himself and followed up within an hour of us first speaking with the plan of action and his personal contact info. I couldn't be more pleased with how the deal turned out - I got the vehicle I was looking for and the service one should expect from a professional dealership. More
Always Wonderful Service Knowledgeable, helpful, kind, quick and courteous are just a few words that come to mind when I think of my most recent experience with the service de Knowledgeable, helpful, kind, quick and courteous are just a few words that come to mind when I think of my most recent experience with the service department. Once again Marissa was a pleasure to work with. This was a visit for a recall More
Great They was ready. For paper work, didn't take long to finish , I enjoyed working with them. Thanks for awesome sales people,,feels like home._ They was ready. For paper work, didn't take long to finish , I enjoyed working with them. Thanks for awesome sales people,,feels like home._ More
Horrible fraud dealership Dealership illegally ran our credit when we asked them and 2 reps not too before we saw numbers rightfully so because I knew they would pull my car up Dealership illegally ran our credit when we asked them and 2 reps not too before we saw numbers rightfully so because I knew they would pull my car up with the wrong Trim level which they did so that right there is number combined with running credit illegally and number 3 I verified with dealership promotion were there giving 6k more for trade in then what KBB says he said it's up to 6k. There playing games and liars and I won't let this stand or happen to another person ever again and another gentleman I'm getting 6k over kkb trade in value for my car and it was verified many times and have witness to this. They have the audacity to say "lemme get this straight your upset why? Because we can't make a deal with you? " No sir I'm mad cause you ran my credit illegally then didn't keep promotion u said u would and I verified with 2 other people this promotion of course your can't get deal done your giving me 6 k less for my car and you have the wrong Trim level on my car!!! More
Purchased a New Jeep Sahara. Max met me when I pulled up and answered every question I had. He is a people person with a friendly personality. I went to ask questions but purchase Max met me when I pulled up and answered every question I had. He is a people person with a friendly personality. I went to ask questions but purchased a New Jeep Sahara. I would recommend him to anyone. More
Oil change Michael was very attentive and kept me informed on the questions I asked. Had a question about my entertainment screen and he informed me of an upcom Michael was very attentive and kept me informed on the questions I asked. Had a question about my entertainment screen and he informed me of an upcoming release to update the internal software More
Purchased new vehicle Cory and Bryce are wonderful! Great communication, transaction was handled very professionally! We will be back! Trade was handled very efficient and Cory and Bryce are wonderful! Great communication, transaction was handled very professionally! We will be back! Trade was handled very efficient and they had everything ready for when we arrived. More
Very unpleasant experience I purchased a $40,000 car and was treated and talked to like garbage. The experience was so bad that I would like to return the car. I will be contact I purchased a $40,000 car and was treated and talked to like garbage. The experience was so bad that I would like to return the car. I will be contacting the BBB and the State Attorney General. Very unprofessional business, employees talking bad about other employees. I was sold a payment plan with hidden fees and waited over an hour just to sign the papers. Stay away from this dealership there are plenty others to choose from! More
LCJDR Service Department Service Advisor Tate was excellent with resolving a fuel gage issue with my 2018 Dodge Durango. It wasn't a vehicle malfunction but a user issue. Service Advisor Tate was excellent with resolving a fuel gage issue with my 2018 Dodge Durango. It wasn't a vehicle malfunction but a user issue. More
oil change Brought my van in for oil change and had great service. On time. Worked with Mike and he was very helpful . I will be back again Brought my van in for oil change and had great service. On time. Worked with Mike and he was very helpful . I will be back again More