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Louisville Chrysler Jeep Dodge Ram

Louisville, KY

4.2
414 Reviews

5311 Dixie Hwy

Louisville, KY

40216

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414 Reviews of Louisville Chrysler Jeep Dodge Ram

October 08, 2019

Right Car, Right Price Tony resolved issues with an out of state purchase promptly and professionally. However, most importantly, he took the issue on himself and followed u More

by schaafcw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Ali
Oct 10, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

Thank you for your positive review. We're glad to hear that you found Tony so helpful in the purchase of your vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 29, 2019

Always Wonderful Service Knowledgeable, helpful, kind, quick and courteous are just a few words that come to mind when I think of my most recent experience with the service de More

by dart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa
Oct 03, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

We're glad to hear our staff took such great care of you! Here at Louisville Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 24, 2019

Great They was ready. For paper work, didn't take long to finish , I enjoyed working with them. Thanks for awesome sales people,,feels like home._ More

by Hawks9003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
Sep 26, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit. Take care!

September 23, 2019

Horrible fraud dealership Dealership illegally ran our credit when we asked them and 2 reps not too before we saw numbers rightfully so because I knew they would pull my car up More

by Levi6827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, Gregory Tichenor
Sep 24, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

We are sorry to learn that your visit to Louisville Chrysler Dodge Jeep Ram did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (888) 846-8059 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

September 13, 2019

Purchased a New Jeep Sahara. Max met me when I pulled up and answered every question I had. He is a people person with a friendly personality. I went to ask questions but purchase More

by Sahara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Sep 15, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

Sahara, thank you so much for your feedback about Louisville Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 18, 2019

Oil change Michael was very attentive and kept me informed on the questions I asked. Had a question about my entertainment screen and he informed me of an upcom More

by Jeepvuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service dept
Aug 22, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2019

Purchased new vehicle Cory and Bryce are wonderful! Great communication, transaction was handled very professionally! We will be back! Trade was handled very efficient and More

by CBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce , Cory Wilson
Aug 07, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 31, 2019

Very unpleasant experience I purchased a $40,000 car and was treated and talked to like garbage. The experience was so bad that I would like to return the car. I will be contact More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryce
March 19, 2019

LCJDR Service Department Service Advisor Tate was excellent with resolving a fuel gage issue with my 2018 Dodge Durango. It wasn't a vehicle malfunction but a user issue. More

by jimis5t6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate
Mar 23, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

Hello there, we're glad you had such a wonderful experience with us. If you have any further questions, please don't hesitate to reach out. Take care.

March 18, 2019

oil change Brought my van in for oil change and had great service. On time. Worked with Mike and he was very helpful . I will be back again More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Mar 19, 2019 -

Louisville Chrysler Jeep Dodge Ram responded

Waldo, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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