Louisville Chrysler Jeep Dodge Ram

No. Just. No. First they sold us a dirty truck with a quarter tank of gas. Then they lied to my husband and told him it had two recall items when it has eight. Two First they sold us a dirty truck with a quarter tank of gas. Then they lied to my husband and told him it had two recall items when it has eight. Two days after we bought it the check engine light came on so we ran the codes and took pictures of it. Thia dealership claims they will take care of "everything wrong" and said we will have our truck back in two days. That was Monday. Wed no truck. Thursday no truck. Here it is Friday and if I don't have my truck I will be reporting them. They refuse to let us out or this contract. More

Warranty Service Was told when I purchased vehicle that came with a 5 yr/100,000 mile warranty. I guess it was my fault for not checking paperwork. Went in with an ele Was told when I purchased vehicle that came with a 5 yr/100,000 mile warranty. I guess it was my fault for not checking paperwork. Went in with an electrical problem and was told my warranty was 3 yr/36,000 mile. The 5 yr / 100,000 was powertrain only. So disappointed the salesperson didn't clarify. I guess I will pay more attention next time I buy a vehicle. So I guess the electrical problem is mine. Will shop around next time More

Awesome as always. Staff is always courteous and explain everything’ in a Way that is easy to understand. they always do their best to get my vehicle out as quickly as Staff is always courteous and explain everything’ in a Way that is easy to understand. they always do their best to get my vehicle out as quickly as possible. The mechanics always complete the work correctly the first time. More

very satisfied I was well satisfied. Aaron was very professional and very friendly. my experience this time was 100 percent better than the last time I went there. I was well satisfied. Aaron was very professional and very friendly. my experience this time was 100 percent better than the last time I went there. More

Great experience We originally set an appointment at the Jeep dealership by my office in St. Matthews. They canceled the appointment the afternoon before my appointme We originally set an appointment at the Jeep dealership by my office in St. Matthews. They canceled the appointment the afternoon before my appointment time and when I tried to reschedule, they never returned my call. I called on a Friday evening at this dealership and immediately got an appointment for Mon. We met Terrance in sales when we dropped off on Sun. He was very helpful and we would consider purchasing from him in the future. Service was on time and our service advisor was excellent! More

quick service Excellent customer service. The signing process was explained thoroughly and clearly. There were options for car payments. They made the process less Excellent customer service. The signing process was explained thoroughly and clearly. There were options for car payments. They made the process less stressful for the buyer. I came in thinking thinking it would be painful but it wasn't. More

Excellent service Damien my salesman is very attentive and committed to giving you the best information needed to make your decision on the right vehicle. Doesn’t act l Damien my salesman is very attentive and committed to giving you the best information needed to make your decision on the right vehicle. Doesn’t act like a salesman acts more like a regular person helping you get what works for you. More

Prompt, courteous service with real good down to earth peopl I Wasnt satisfied with a previous dealers service. I called the same day and got an appointment and was able to drop my truck off. They kept me update I Wasnt satisfied with a previous dealers service. I called the same day and got an appointment and was able to drop my truck off. They kept me updated in a timely manner and treated me with dignity and respect. More