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Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,041 reviews
February 24, 2016
A Great Experience for buying a car The knowledge and competence of the staff were amazing. I told Chris S. what I wanted in a Sorento and within 5 minutes of talking he educated me on The knowledge and competence of the staff were amazing. I told Chris S. what I wanted in a Sorento and within 5 minutes of talking he educated me on what model fit all my criteria. His manner was professional as well as polite and he moved about in a timely manner considerate of my time schedule.There was none of this taking the whole day and waiting for hours to buy a new car. I've bought many new cars but I was most impressed with this dealership and it's high level of customer service. They introduced me to the Service Dept. and I was very impressed with them also. Lastly, I dealt with R. Baptiste who assisted in sealing the deal. He was easy going, personable and professional. There was no sales pressure and it made buying a car a really pleasant experience. I liked that it didn't take all day to buy the car. I've bought a lot of new cars but truly this was the best experience ever. More
by Kia lover 000
Employees Worked With
Chris Solenberg
February 22, 2016
The best car purchase experience is at Lou Sobh Kia! Chris made my car purchase personable, effortless & informative! He was very patient explaining & showing me everything about my 2016 Kia Forte. I was Chris made my car purchase personable, effortless & informative! He was very patient explaining & showing me everything about my 2016 Kia Forte. I was comfortable asking him questions because he is so easy to talk to. I knew he was listening to my needs, from what I was looking for to what I could afford. Danny worked with my finance history and my trade in. Will was right on top of getting finance completed. Alex was the icing on the cake! I could not have asked for a better car buying experience! More
by paulasperspective
Employees Worked With
Will Cray, Alex Sobh, John Handman, Danny Pelegrin, Chris Gardner
February 15, 2016
GO KIA! This was my second experience with KIA and it was the best. Great buying experience, beautiful facility and great customer service. Chris Gardner an This was my second experience with KIA and it was the best. Great buying experience, beautiful facility and great customer service. Chris Gardner and Robert Baptiste put together a great deal and I walked out with a beautiful 2016 Sportage. Thank you Chris and Robert for making it happen. I will definitely being seeing you again in a few. More
by Gymbo2616
Employees Worked With
Chris Gardner
February 05, 2016
kia kia kia That's all I heard from my granddaughter after she drove one recently,so being a good Grandpa (also heard that from my wife) I went by the dealershi That's all I heard from my granddaughter after she drove one recently,so being a good Grandpa (also heard that from my wife) I went by the dealership and drove out with one. The experience was great with all the personnel helpful and a pleasure to deal with. More
by pubincumming
Employees Worked With
Chris Gardner, Santi Gala
February 01, 2016
Fun experience!! I went to Lou Sobh Sunday afternoon to purchase a Kia Optima. I had briefly spoken to Chris Gardner on the phone earlier in the week. Chris was very I went to Lou Sobh Sunday afternoon to purchase a Kia Optima. I had briefly spoken to Chris Gardner on the phone earlier in the week. Chris was very helpful and took the time and patience to get me into the car I wanted. He must have been a track star when he was younger as I had him running back and forth to make changes and get me the pricing I wanted but he always came back with a smile. He actually reminded me of an actor (Delroy Lindo in Sahara) as he was smiling all the time. He definitely is not your typical pushy car sales man. I would recommend if you are looking for a Kia to call ahead and ask for Chris as you don't want to just pull up and be bombarded by reps running out to sell you a vehicle. More
by dstow62
Employees Worked With
Chris Gardner
January 31, 2016
Wonderful experience This is a great dealership that I highly recommend. My daughter and I went to this dealership to purchase her very first car. Great prices and service This is a great dealership that I highly recommend. My daughter and I went to this dealership to purchase her very first car. Great prices and service! More
by tammy.epperson1
January 30, 2016
GREAT experience! I had spent all day at dealerships being hounded into purchasing a car that day. I went to Lou Sobh and felt absolutely no pressure into buying. I tal I had spent all day at dealerships being hounded into purchasing a car that day. I went to Lou Sobh and felt absolutely no pressure into buying. I talked to Santi, who showed me two different cars - one I originally went in to see and another that he thought I would like better. He was absolutely right, and after talking extensively, I decided to buy today. Santi got me a great deal and I was able to walk out that day with a new car and a low monthly payment. After I purchased the car, Santi sat with me and walked me through all the features and made sure I was comfortable before I drove off the lot. In no way did I feel pressured to buy today, and I'm extremely happy with my new purchase! More
by kcopenhaver
Employees Worked With
Santi Gala
January 29, 2016
Purchase of Kia Soul 2015 Yesterday our daughter purchased a new Kia Soul, with the help of her Father, from Lou Sobh Kia in Cumming, Ga. We were helped by Marty McCall who wa Yesterday our daughter purchased a new Kia Soul, with the help of her Father, from Lou Sobh Kia in Cumming, Ga. We were helped by Marty McCall who was wonderful. She walked our daughter through the entire sale and thoroughly explained everything every step of the way. When the car was ready to go Marty sat in the car with our daughter and helped her get everything set up, explained every detail of the car and got her phone set up with the Blue Tooth so she had music and phone as soon as she left the dealership. We never once felt hurried or that we were being a bother even though it was 8PM. Marty was extremely friendly and helpful. Robert Bapiste, the Sales Manager, continually checked with us to make sure everything was going according to schedule and was extremely helpful and friendly. He and my husband really connected, both through the car experience and the fact they are both Veterans. Lou Sobh Kia is very supportive of Veterans and made sure we felt comfortable the entire time. Will, the Finance Manager, was also very thorough, going over all the paperwork to make sure we understood everything. He also is a Veteran and made us feel like we were the only people on his agenda. He made sure our daughter received every possible discount and consideration which was very appreciated as she is single and every penny counts. I usually Dread the thoughts of going to a car dealership to put together a purchase, I'd rather go to the dentist for a root canal! I must say this experience was quite pleasant and not stressful at all. The entire staff we dealt with at Lou Sobh Kia was first class in every way. If you are in the market for a Kia or Honda I highly recommend working with Lou Sobh in Cumming, Ga. Sincerely, Chuck and Jody Sessa Suzanne Sessa More
by Sessa
Employees Worked With
Marty McCall
January 23, 2016
My new car Chris I would like to take the time to thank you for a great car buying expensive you were a great help with showing and telling me all the defense in Chris I would like to take the time to thank you for a great car buying expensive you were a great help with showing and telling me all the defense in the cars we look at you where also very knowledgeable When I was asking you questions.once again thank you so much for a great car buying experience . Thanks VICKIE &Douglas Wofford. More
by Car guy Doug 320
Employees Worked With
Chris Gardner
January 22, 2016
Excellent Experience We were interested in a used Ford Flex. JP was our salesman and Robert was the Sales Manager. They were professional but personal. They listened to We were interested in a used Ford Flex. JP was our salesman and Robert was the Sales Manager. They were professional but personal. They listened to what we wanted to drive off the lot price wise and they made it happen. There was no hassle and going back and forth. We appreciated that so much. It was an excellent experience and we would return when we desire to trade. A wonderful experience and was so refreshing from the norm. Kuddos to Robert & JP. More
by Paul and Sue
