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Lou Sobh Kia

Cumming, GA

4.7
1,643 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,643 reviews

October 02, 2026

The sales associate made this interaction smooth and easy. Chase listened to what I wanted and fulfilled my requests (auto I wanted, items in the car that I wanted or needed, & expected terms). More

by Kevin White
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2026

Simple easy buying experience, wanted something very specific, Chase made it happen within hours. Will buy from them again. More

by jnoack182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Always experience pleasant and helpful staff during service visits! Appointments are scheduled within a reasonable time frame. More

by Ljjmiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re glad you continue to have positive experiences with our Service team and that we’re able to get you scheduled in a reasonable timeframe. We truly appreciate your continued trust in Lou Sobh Kia!

September 24, 2026

Andrew was the easiest person to deal with. He provided real numbers upfront. When another store offered a better deal, he matched it. He also mentioned something in my favor that I hadn’t e More

by 8cb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Krum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re glad Andrew made the process easy and was upfront with you throughout your purchase. We truly appreciate you choosing Lou Sobh Kia and are happy to have earned your business!

September 21, 2026

I had to come in for a recall on my Telluride. The wait was quicker than I thought in the waiting area is nice. More

by cadydugger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re glad we could get your Telluride recall taken care of sooner than expected and that you enjoyed our waiting area. We appreciate you choosing Lou Sobh Kia!

September 20, 2026

Lou Sobh Kia was able to meet my price right out of the gate. No haggling, or back and forth. Did over the phone and picked it up. Was out of the dealership in 1 hour. More

by smithcryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Leist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re glad we could make the purchase process simple, straightforward, and quick from start to finish. We truly appreciate you choosing Lou Sobh Kia and are happy to have earned your business!

September 17, 2026

They treated me like family. They were friendly and accommodating I would recommend them to all my friends More

by WSTERNIK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We’re so glad our team made you feel welcome and took great care of you. We truly appreciate your recommendation and your business!

September 12, 2026

Great work by the person who helped us; he was fantastic, quick and assisted us at every point. The finance manager was great too - helped complete the job quickly. More

by manoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for sharing your experience, Manoj! We’re glad our team was able to make the process quick and easy from start to finish. We’ll be sure to pass along your kind words to William, Craige, and our finance team. We appreciate you choosing Lou Sobh Kia!

September 09, 2026

Service department is always excellent to deal with. Nice, courteous and keeps you updated on the status of the vehicle. More

by bd.calhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re glad to hear our service team continues to provide the courteous communication and updates you expect. We truly appreciate your continued trust in Lou Sobh Kia!

September 08, 2026

Chris Crosby was awesome! Very professional and accountable for everything he promised. Thank you, Chris! More

by bmeason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for the kind words! We’re so glad Chris took great care of you and followed through on his promises. We’ll be sure to share your recognition with him. We appreciate you choosing Lou Sobh Kia!

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