Lou Sobh Kia

Easy and through John went the extra mile to get my service completed. He was fun to deal with. Ensured that everything was completed in a timely manner. John went the extra mile to get my service completed. He was fun to deal with. Ensured that everything was completed in a timely manner. More

Better than expected I had an excellent experience . I was given a super deal and would buy here again. Nice friendly people to work with and a modern facility. I had an excellent experience . I was given a super deal and would buy here again. Nice friendly people to work with and a modern facility. More

Chris Gardner Your "STAR" I can't say enough good things about this dealership and Chris -it was a great experience all the way around. I had been working with my CU to procur I can't say enough good things about this dealership and Chris -it was a great experience all the way around. I had been working with my CU to procure a Sportage for about 6 weeks through their CarFinder program and I was quite adamant that I wanted the Pearl White All-Wheel Drive SX with a Gray Leather interior - and they could not locate one other than in TX and the dealership wasn't not willing to trade. Chris took the time to explain why this was happening an also explaining that unless I was going to be spending a lot of time in the frozen north - the traction control would be good enough to keep me safe around Atlanta. He also took me and showed me all the exterior colors and after looking at them, I decided on the Sparkly Silver was a better option for me and he was able to find what I wanted locally and make a trade - I am SOOO happy! Your Finance Director was delightful and didn't waste anytime which was very much appreciated too. Thank you again for making this girl's dreams come true!! Eva Thrasivoulou More

I was blown away! 5 star! Everything about my experience was 5 star!!! They treated me like a VIP! They went out of their way to make me happy and to take care of my car. The d Everything about my experience was 5 star!!! They treated me like a VIP! They went out of their way to make me happy and to take care of my car. The dealership building was out of this world! I couldn't believe I was in a car dealership. It was great! I was blown away! Thanks guys!!! More

Oil change Service was great .Jonathan the service advisor did a excellent job. Very friendly very knowledgeable. I will continue to use this dealership for my s Service was great .Jonathan the service advisor did a excellent job. Very friendly very knowledgeable. I will continue to use this dealership for my service and next car purchase. Lou Sobh kia.is my dealership. More

Had a great experience at this dealership. Chris Gardner took over the process once my vehicle was ordered. He was there for me every step of the way to answer all my questions, and made the s Chris Gardner took over the process once my vehicle was ordered. He was there for me every step of the way to answer all my questions, and made the sales process go as easy as possible. I had done most of my research with a local dealer, but decided on Lou Sobh Kia, with Chad Calhoun, and Chris's easy no pressure friendly personality. More

Great experience I want to thank Chris Gardner for helping us to find a great reliable first car for our son. The process was fast and smooth. Chris is very friendly a I want to thank Chris Gardner for helping us to find a great reliable first car for our son. The process was fast and smooth. Chris is very friendly and was very helpful. We totally recommend Lou Sobh Kia. More

First great experience at a dealership Spending weeks searching for a new van, I had a few bad experiences and was just as skeptical after finding a few ads on Autotrader. I ended up buyin Spending weeks searching for a new van, I had a few bad experiences and was just as skeptical after finding a few ads on Autotrader. I ended up buying my first vehicle from a dealer here and the entire process was perfect. They had the vehicle I wanted, worked with me on the financing and price, and went out of their way to show me the ins and outs of the vehicle. Chris and Robert were amazing, even when I had my two young kids and grandmother with me. It was quick, I showed up late so they stayed after hours, and they were more than accomodating. I highly recommend talking to Chris and working with Lou Sobh Kia. This is my new dealership even though there are a few Kia dealerships closer. More

TREATED RESPECTFULLY BY LOU SOBH SALESMAN We shopped around for 2017 Sportage. Decided on Lou Sobh because it was the most convenient dealership to our location and Chris Gardner, our salesman We shopped around for 2017 Sportage. Decided on Lou Sobh because it was the most convenient dealership to our location and Chris Gardner, our salesman , was very courteous. He was never pressuring and exhibited an honest effort to work out a fair deal with us. After the sale, he took ample time to go over the electronics of the vehicle with us and explain the functionalities. He was, by far, the best car salesperson we've ever dealt with. From a buying experience, Chris is an asset to Lou Sobh. We also have another Kia and Lou's service department is tops. I might add, the Sportage is also an awesome vehicle in it's class and is the best value. I would recommend Chris and this dealership. More

Worst experience ever. My wife and I had the worst car buying experience ever. Let me as narrative as possible, we went in with confirmed appointment on memorial day. We had My wife and I had the worst car buying experience ever. Let me as narrative as possible, we went in with confirmed appointment on memorial day. We had done our research on Kia Sportage and I really wanted to buy that car. Everything was fine until the real part of actual negotiation started. Our assigned Sales Person was Tyler. He was excellent, but I think in his our enthusiasm to sell the car resulted in major goof ups. Tyler came back with a price which was completely off what was marked out on the web portal. As usual he went back and forth with his manager. As soon as my trade in appraisal came in, I told them, I am NOT willing to trade in my car. But I guess Tyler went back n forth with his manager and kept coming back with appraisal. They were not budging on any discounts and kept coming back to my trade in. I finally told Tyler that this wasn't going to work for us and got up and walked out of the dealership. Tyler came back as we walked out of the dealership and said his manager wants to Thank us. My wife and I thought it was social obligation and walked back in. Tyler's manager Tim started howling nonsense about the trade in and garbage. I said, you know what, I don't want to deal with you guys. Tim was making get out of here gesture and my wife said that's very rude. He responded back "Yes, I am very rude". I am surprised, how Tim is still an employee at this dealership. He doesn't know customer service 101. Overall I liked Tyler, but I think he has a long way because he needs to listen to what a customer is telling him. Well, this clearly ruined our holiday and I will never be recommending anybody to this showroom and whoever is running this business clearly needs to have a 1-1 talk with Mr.Rude. Btw, did I mention that we drove from Buckhead to meet this fate!! More