Lou Sobh Kia

Brakes service Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web si Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web site. More

Very Professional Service was completed in a very professional and friendly manner I was informed as the service request progressed and was completed to my satisfacti Service was completed in a very professional and friendly manner I was informed as the service request progressed and was completed to my satisfaction. Well Done. More

Simply Amazing! From my car purchase to the regular oil changes, the service at this dealership far exceeds any expectations. I would purchase another car here, defin From my car purchase to the regular oil changes, the service at this dealership far exceeds any expectations. I would purchase another car here, definitely! More

Professional Service I appreciate the Lou Sobh Kia team for being upfront and honest with me. I took my daughters 2006 Kia Sorrento in to be checked for a timing belt issu I appreciate the Lou Sobh Kia team for being upfront and honest with me. I took my daughters 2006 Kia Sorrento in to be checked for a timing belt issue. Although I did not like the outcome in terms of what I had to spend to get the vehicle repaired I appreciated the honesty of Jonathan Handman and his professionalism in dealing with me. One thing that stood out when I arrived was that the service team at Lou Sobh Kia were quick to greet me and get me in and out in quick fashion. I appreciate that as I deal with customers in my line of work and that is not always the case. Thanks Jonathan for you following-up with me even when your phone system went out-he actually called me from his cell phone to give me an update! That is excellent customer service. More

Chris Gardner was outstanding car salesman. Chris Gardner has low pressure and great customer service sales approach, making purchase of 2016 Kia painless by listening to preferences to make it Chris Gardner has low pressure and great customer service sales approach, making purchase of 2016 Kia painless by listening to preferences to make it happen. More

satisfied customer I have had my care in for service twice since I purchased it. Experience has been top notch. I have not felt pressured to purchase additional servic I have had my care in for service twice since I purchased it. Experience has been top notch. I have not felt pressured to purchase additional service and feel I can trust what I am told. I really appreciate that as I have had experience in the past where is seemed like there was nearly always an extra suggestion to replace something. I fell I can trust what I am told with Lou Sobh. I drive almost an hour for my appointments even though there is a dealership closer to my home. The service is worth the trip! More

Positive car buying experience The dealership was nice, clean, and relaxed compared to others we have visited. Chis was very helpful and patient explaining the car options before a The dealership was nice, clean, and relaxed compared to others we have visited. Chis was very helpful and patient explaining the car options before and after the sale. More

Chris Gardner was an excellent salesman. Chris got me into a car, color I wanted, payments I had to be within, and the list goes on. He was a great salesman and friendly and worked with us t Chris got me into a car, color I wanted, payments I had to be within, and the list goes on. He was a great salesman and friendly and worked with us to get exactly what we needed. I would recommend seeing Chris if you are at Lou Sobh in Cumming, GA More

Smooth Used Car Purchase, didn't wast my time I was looking for a specific Make/Model within only 3 model years so my used car search has been lengthy. One day a new listing popped up for a recen I was looking for a specific Make/Model within only 3 model years so my used car search has been lengthy. One day a new listing popped up for a recent trade-in at Lou Sobh. Lou Sobh was about a 50-minute drive away from me, so I was dreading the used car purchase process. I set an appointment for the next day and arrived right on time and saw our salesman (Chris) waiting out front for us. He brought us right in and made us feel at home. He had the car I was inquiring about parked in a shaded part of the building ready for us to take a look. He also had one other car of similar specs parked next to it in case we didn't like the one we came to look at, this was a very helpful and thoughtful gesture (especially since we were shopping in the lower-priced used car range - we felt that we were getting the same level of respect that we would if we were buying in the 40k+ range, which is a nice change from our other recent visits to other dealerships.) We weren't financing so I can't comment on that part process. I would definitely consider a future purchase here More

always a great experience Lou Sobh Kia service department is exceptional. Service manager is an asset to Lou Sobh. Very professional, personable and knowledgeable. Will Lou Sobh Kia service department is exceptional. Service manager is an asset to Lou Sobh. Very professional, personable and knowledgeable. Will continue to bring my Hyundai Tuscon for service and when the time comes, will most likely purchase a Kia More