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Lou Sobh Kia

Cumming, GA

4.9
1,057 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,057 reviews

June 06, 2017

Perfect. I use Lou Sobe Kia service for my wife's 16 Sorrento. Johnathan usually helps me. This time I took my sons 12 Sorrento in for a recall issue. I dealt More

by jgunterchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jonathan Handman, David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You for the nice comments on our employees!! They do a great job for us and for our customers. We appreciate your business and look forward to your next visit!! Chip Hill, Marketing

June 05, 2017

Great Service Everyone was very nice and went out of their way for us. Gave us a ride to the store, picket us up, had snacks, and my car was washed. My KIA experien More

by lopezap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Handman
Jul 06, 2017 -

Lou Sobh Kia responded

Thank you! for the nice comments. We appreciate your business. Welcome to the Lou Sobh Kia Family. Have a great day. Chip Hill, Marketing

June 03, 2017

New car purchase We were able to do the negotiations and paperwork over the phone so the process was very quick and easy and everyone was super friendly. More

by spowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun
Jul 06, 2017 -

Lou Sobh Kia responded

Thank you!! Doesn't get any easier than that!!! Welcome to the family!! We appreciate your business. Enjoy your new Kia!! I will be sure to thank Chad as well. Chip Hill, Marketing

May 12, 2017

Service Great service on my recent visit to Lou Sobh. John Handyman did a fantastic job of keeping me updated throughout the repair process. Thank you! More

by THERESA KAZMIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks Theresa!! We appreciate your nice comments on Johnathan Handman.(from this day forward he will be known as "Handyman")! Thanks for your business!! See you next visit!! Chip Hill, Marketing

May 11, 2017

It was excellent The service department is excellent. They have your vehicle ready when promised. They are friendly and very knowledgeable. The work it's self is outst More

by green, jan912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Baker
May 18, 2017 -

Lou Sobh Kia responded

Thank you Jan. We appreciate your comments and I will be sure to thank Don Baker as well. We look forward to your next visit. Welcome to the family!! Chip Hill, Marketing

May 11, 2017

Repair AC,replace front brakes,oil change Service was prompt,completed the same day as promised with no appointment. Service rep was very courteous and friendly. Informed me of other maintenan More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank You JC. We appreciate your business and the nice comments. I will be sure to thank David. He does a great job for us. Chip Hill, Marketing

May 06, 2017

Very customer oriented Very helpful. Quick service. Very customer oriented. Jonathan was extremely helpful in making sure my service needs were addressed and completed in a More

by mv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thank you for writing. I will be sure to show this to Johnathan. He does a great job for us!! Have a great day! Chip Hill, Marketing

May 05, 2017

FINALLY a rewarding car-buying experience! It is sad that I am middle-aged and never had a good car buying experience. I have come to dread the process. But Lou Sobh Kia broke the curse. F More

by lvoyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Tyler Lepage, J.D. Burns, Mark Levy, Chuck Mjolsness
May 18, 2017 -

Lou Sobh Kia responded

Thank You L. Voyles for the awesome review. I have been reading these reviews for 3 + years and yours if one of the best yet!! We appreciate your business and I cannot thank you enough. I will sincerely thank the employees mentioned and we look forward to taking good care of you for many, many years to come. Welcome to the family!! Chip Hill, Marketing

May 03, 2017

Nice people Everyone tried to make the experience as relaxed as possible. Never stopped asking if we had any questions or concerns. No pressure tactics used durin More

by acustomer
Recommend Dealer
Yes
Employees Worked With
Ralph Bullard, Bijan Khajeh, Will Cray, Ryan Velasquez
May 18, 2017 -

Lou Sobh Kia responded

Thank you for the kind words. Looks like we took great care of you!! We are very proud of our team and welcome to the Lou Sobh Kia Family. We look forward to taking care of you for many years to come!! I will be sure to thank the guys you listed above. Have a nice evening. Chip Hill, Marketing

April 28, 2017

We were in and out ahead of schedule. We were there for our first maintenance service. Our car was ready before promised. Even the wait was enjoyable with premium coffee, breakfast bar, More

by KIASOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank you for taking the time to write KIASOUL! Looks like David took good care of you guys while you were here. Feel free to stop by anytime for a cup of coffee and welcome to the Lou Sobh Kia family. Please mention us to your friends and family. We will take good care of them for you. Have a great day and enjoy your new Soul!! Chip Hill, Marketing

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