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Lou Sobh Kia
Cumming, GA
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Perfect. I use Lou Sobe Kia service for my wife's 16 Sorrento. Johnathan usually helps me. This time I took my sons 12 Sorrento in for a recall issue. I dealt I use Lou Sobe Kia service for my wife's 16 Sorrento. Johnathan usually helps me. This time I took my sons 12 Sorrento in for a recall issue. I dealt with David. David offered the same excellent service I am accustomed to receiving at this location. David is relatively new to this dealership but was the perfect choice to fill a key roll in Lou Sobe Kia's service department. You can not go wrong with Lou Sobe Kia's service team. Nida was also very friendly and helpful while helping me on the phone. More
Great Service Everyone was very nice and went out of their way for us. Gave us a ride to the store, picket us up, had snacks, and my car was washed. My KIA experien Everyone was very nice and went out of their way for us. Gave us a ride to the store, picket us up, had snacks, and my car was washed. My KIA experience was far better than my Corvette experience was. Great service! John Handman was the Service Advisor More
New car purchase We were able to do the negotiations and paperwork over the phone so the process was very quick and easy and everyone was super friendly. We were able to do the negotiations and paperwork over the phone so the process was very quick and easy and everyone was super friendly. More
Service Great service on my recent visit to Lou Sobh. John Handyman did a fantastic job of keeping me updated throughout the repair process. Thank you! Great service on my recent visit to Lou Sobh. John Handyman did a fantastic job of keeping me updated throughout the repair process. Thank you! More
It was excellent The service department is excellent. They have your vehicle ready when promised. They are friendly and very knowledgeable. The work it's self is outst The service department is excellent. They have your vehicle ready when promised. They are friendly and very knowledgeable. The work it's self is outstanding. I would recommend anyone to Lou Soub Kia. I love my Kia Sorrento. More
Repair AC,replace front brakes,oil change Service was prompt,completed the same day as promised with no appointment. Service rep was very courteous and friendly. Informed me of other maintenan Service was prompt,completed the same day as promised with no appointment. Service rep was very courteous and friendly. Informed me of other maintenance items that need to be addresses in the near future More
Very customer oriented Very helpful. Quick service. Very customer oriented. Jonathan was extremely helpful in making sure my service needs were addressed and completed in a Very helpful. Quick service. Very customer oriented. Jonathan was extremely helpful in making sure my service needs were addressed and completed in a timely manner. More
FINALLY a rewarding car-buying experience! It is sad that I am middle-aged and never had a good car buying experience. I have come to dread the process. But Lou Sobh Kia broke the curse. F It is sad that I am middle-aged and never had a good car buying experience. I have come to dread the process. But Lou Sobh Kia broke the curse. First of all, it started with the sales staff. J.D. and Tyler really knew their product. They were able to explain every detail of the cars unlike the numerous other dealerships I visited prior to my purchase. Secondly, when I finally decided to purchase, Mark Levy worked hard to locate the car I wanted and gave me a fair price without the unnecessary haggling. Honestly, it was seamless and I couldn't be happier. I will DEFINATELY recommend them to my friends and put them on my social media. This dealership is like a well-oiled machine and actually seem more like a family than colleagues. I will drop by just to have a cup of coffee with them. Of course in my shiny new wheels! Thanks Lou Sobh! From one very pleased customer L. Voyles More
Nice people Everyone tried to make the experience as relaxed as possible. Never stopped asking if we had any questions or concerns. No pressure tactics used durin Everyone tried to make the experience as relaxed as possible. Never stopped asking if we had any questions or concerns. No pressure tactics used during the sales process. More
We were in and out ahead of schedule. We were there for our first maintenance service. Our car was ready before promised. Even the wait was enjoyable with premium coffee, breakfast bar, We were there for our first maintenance service. Our car was ready before promised. Even the wait was enjoyable with premium coffee, breakfast bar, local newspaper, and large-screen TV with local news. I even managed to sit in a new 2017 vehicle, much to my wife's chagrin. This is how we ended up with the new vehicle I recently purchased. More