Back

Lou Sobh Kia

Cumming, GA

4.9
1,057 Reviews

1135 Buford Rd

Cumming, GA

30041

Directions

By Type

Showing 1,057 reviews

October 30, 2017

Professional and friendly Great experience. Covered drop off. Pleasant waiting area with snacks and drinks. Recall service performed in less than the estimated time. Sparklin More

by riharpp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Milazzo, the maintenance gentleman
October 25, 2017

First service visit Great quick and friendly service. Since the closing of Kia Carland, this dealership is the closest location for service. David my service representati More

by chazv4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
October 23, 2017

fast service and overall good experience Service was performed in a timely manner, and no surprises when the bill came. Exactly what I hope for when taking my vehicles in for service. The wai More

by James Diehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
October 23, 2017

Great service dept. Took my Optima in due to a recall notice. The staff was great! Took care of the issue, on time and free! Even washed my car. Can't ask for more. More

by Jim Pacelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jonathan Handman, David Mallory
October 22, 2017

Steering wheel problems I give them 5 stars, they not only informed me I had 2 recalls to be done, took just the amount of time as the gentleman said, they washed my car and More

by Shoogirl29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of the gentleman’s name, he sat at the middle desk in service.
October 15, 2017

First service visit No problems whatsoever. I was promptly greeted, the waiting area was comfortable, and I appreciated a good cup of coffee. The location is convenient, More

by jmaczet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Mallory
October 08, 2017

Great service at Lou Sobh Kia 3rd trip to Lou Sobh Kia service department and have been very satisfied each time with the service done and with the service personnel. I would reco More

by Noiret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
October 05, 2017

Great service experience! Love being able to make my appt online and thee experience with everyone I came in contact with was exceptional - love this dealership and would defin More

by teva423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong
September 28, 2017

Recall inspection Good service and great results -- no issues with the recall -- completed in less than the time estimated. Good experience with this dealership. Howeve More

by JUDITH A FLANAGAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Will (in Service)
September 24, 2017

Great experience I brought my car in for a fix and they did more than fix the problem. Friendly professional staff. Will continue to bring my car there for service. More

by mbschn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
...
84
...