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Lou Sobh Kia
Cumming, GA
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Professional and friendly Great experience. Covered drop off. Pleasant waiting area with snacks and drinks. Recall service performed in less than the estimated time. Sparklin Great experience. Covered drop off. Pleasant waiting area with snacks and drinks. Recall service performed in less than the estimated time. Sparkling restrooms. Friendly, helpful staff showed me where to plug in and work. More
First service visit Great quick and friendly service. Since the closing of Kia Carland, this dealership is the closest location for service. David my service representati Great quick and friendly service. Since the closing of Kia Carland, this dealership is the closest location for service. David my service representative was knowledgeable and helpful. More
fast service and overall good experience Service was performed in a timely manner, and no surprises when the bill came. Exactly what I hope for when taking my vehicles in for service. The wai Service was performed in a timely manner, and no surprises when the bill came. Exactly what I hope for when taking my vehicles in for service. The waiting facilities are good, free coffee and small snacks to help pass the time. More
Great service dept. Took my Optima in due to a recall notice. The staff was great! Took care of the issue, on time and free! Even washed my car. Can't ask for more. Took my Optima in due to a recall notice. The staff was great! Took care of the issue, on time and free! Even washed my car. Can't ask for more. More
Steering wheel problems I give them 5 stars, they not only informed me I had 2 recalls to be done, took just the amount of time as the gentleman said, they washed my car and I give them 5 stars, they not only informed me I had 2 recalls to be done, took just the amount of time as the gentleman said, they washed my car and changed the oil. They went above an beyond, they are very helpful every time I come in with an issue.(which is not often) More
First service visit No problems whatsoever. I was promptly greeted, the waiting area was comfortable, and I appreciated a good cup of coffee. The location is convenient, No problems whatsoever. I was promptly greeted, the waiting area was comfortable, and I appreciated a good cup of coffee. The location is convenient, so I will return next time I need service. More
Great service at Lou Sobh Kia 3rd trip to Lou Sobh Kia service department and have been very satisfied each time with the service done and with the service personnel. I would reco 3rd trip to Lou Sobh Kia service department and have been very satisfied each time with the service done and with the service personnel. I would recommend this Lou Sobh to anyone needing service. Nice waiting area too. More
Great service experience! Love being able to make my appt online and thee experience with everyone I came in contact with was exceptional - love this dealership and would defin Love being able to make my appt online and thee experience with everyone I came in contact with was exceptional - love this dealership and would definitely recommend! More
Recall inspection Good service and great results -- no issues with the recall -- completed in less than the time estimated. Good experience with this dealership. Howeve Good service and great results -- no issues with the recall -- completed in less than the time estimated. Good experience with this dealership. However, way too far from where I live as the one closest to me went out of business. Wish this dealership would relocate to Roswell, GA. More
Great experience I brought my car in for a fix and they did more than fix the problem. Friendly professional staff. Will continue to bring my car there for service. I brought my car in for a fix and they did more than fix the problem. Friendly professional staff. Will continue to bring my car there for service. More