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Lou Sobh Kia
Cumming, GA
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Thank you David! I bought a car from Lisa and Mike down at Sobh Automotive. It had a damaged part that costs more than my down payment to replace. Once I brought it by I bought a car from Lisa and Mike down at Sobh Automotive. It had a damaged part that costs more than my down payment to replace. Once I brought it by to be looked at he hopped on the phone with them and managed to negotiate for them to replace the part at no additional cost to me. I am so thankful for his time and effort. Even though it’s been a few months since our interaction I still haven’t forgotten how efficient and personable he was. More
Good Work and Fast!! My kia had a recall for the motor and Lou Sobh Kia took my car in replaced the motor, Turbo, and Starter within a week and a half. I have gone to othe My kia had a recall for the motor and Lou Sobh Kia took my car in replaced the motor, Turbo, and Starter within a week and a half. I have gone to other places to get a motor put in but that usually takes months not weeks. The people at Lou Sobh Kia make you feel at home. Everyone spoke to me that walked by! I would recommend them to friends and family. More
Most awesome vehicle buying experience we ever had! Everyone went out of their way to help us. No pressure to make a decision in a hurry. Explained everything about the SUV and went over all paperwork Everyone went out of their way to help us. No pressure to make a decision in a hurry. Explained everything about the SUV and went over all paperwork and answered all questions we had. More
Excellent Quick and Corteous Came in with an engine light on. Andrew (service advisor not listed) from Flowery Branch, and John 2nd day service advisor were very helpful in ensuri Came in with an engine light on. Andrew (service advisor not listed) from Flowery Branch, and John 2nd day service advisor were very helpful in ensuring the quick diagnosis and fix to the issue. Would recommend. More
Great service, friendly people. Received a recall letter on a steering problem on Kia. Looked at my car, fixed it and was on my way with an hour. Everyone is very nice. Received a recall letter on a steering problem on Kia. Looked at my car, fixed it and was on my way with an hour. Everyone is very nice. More
Service center experience Awesome ppl and qualified service and I will be bringing back my Kia Sorento for all my service requirements Keep up the good job guys you were awes Awesome ppl and qualified service and I will be bringing back my Kia Sorento for all my service requirements Keep up the good job guys you were awesome More
Trouble shooting my Kia Soul My check engine light came on my Kia Soul. Scheduled appt. on line. Turns out I need a new fuel sensor. Everything was explained to me and I was very My check engine light came on my Kia Soul. Scheduled appt. on line. Turns out I need a new fuel sensor. Everything was explained to me and I was very pleased at the cost and a job well done.. my car runs great. All the employees I meet were very friendly and courteous. More
Excellent Service by Andrew Ortega Mr. Ortega went out of the way to help us get the vehicle repaired. It was our son's car and his wife is in Northside Hospital following extensive sur Mr. Ortega went out of the way to help us get the vehicle repaired. It was our son's car and his wife is in Northside Hospital following extensive surgery. It had to be towed to the dealership. Andrew met us when we arrived and gave us estimate for repairs based on our explanation. The ignition key and lock assembly had failed and locked up creating no way to start the car. We live over 40 miles north of the dealership. Due to a mix up in assignment, the original commitment of Friday for repair could not be accomplished since the assigned mechanic was off on Friday. Andrew advised us of the change and this allowed us not to make a trip on Friday for nothing. He advised on Sat morning the car should be ready between 3 and 4 PM. He advised us on Sat the car was ready at 3:45 PM. Andrew is cordial, articulate and professional. We appreciate his excellent service. More
Routine Service Staff was very friend and helpful as always. Andrew gave me a time when the service would be finished and it was ten minutes earlier. Great job on est Staff was very friend and helpful as always. Andrew gave me a time when the service would be finished and it was ten minutes earlier. Great job on estimating the time is would take to complete the service . Andrew looked up my vehicle to see if there were any recalls and there was, I'm glad I have a dealership concerned about me and my vehicle. Thanks, Kenneth More
Review Excellent work to help me get the car that I wanted with a lowest possible interest rate! Sales and financial people worked together to provide a posi Excellent work to help me get the car that I wanted with a lowest possible interest rate! Sales and financial people worked together to provide a positive buying experience! More