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Lou Sobh Kia
Cumming, GA
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These guys make you feel like family There were a few hiccups in ordering my 2018 Kia stinger. The color options the sales team thought to be a possibility were no longer available. I wai There were a few hiccups in ordering my 2018 Kia stinger. The color options the sales team thought to be a possibility were no longer available. I waited 2 months for my ordered car just to find out the stinger wouldn't have those options after all. Nothing of the dealerships fault, as they only knew what the stinger reps at Kia was telling them. I was given first notice and updates on all the Kia stingers as they hit the lot, and was taken care of very well and not rushed upon debating between 2 color choices. It was my first new car and the guys were great. Never pressured. These guys make sure you leave completely in love with your car, and knowledgeable on it before taking it off the lot. Great quality cars and even better people. More
Service Have had great sales and service with Lou sohb Honda and KiA. Great people to work with. Would recommend both dealers. Keep up the good work Have had great sales and service with Lou sohb Honda and KiA. Great people to work with. Would recommend both dealers. Keep up the good work More
Great Job Lou Sobh Kia Great Service and Friendly people everywhere. John did a great job of explaining everything to me and getting me in and out quickly! thank you Great Service and Friendly people everywhere. John did a great job of explaining everything to me and getting me in and out quickly! thank you More
50,000 mile service I have had all my recent service done at this location in Cumming. The people are very helpful and friendly and the service has been great. I have had all my recent service done at this location in Cumming. The people are very helpful and friendly and the service has been great. More
Lou Sobh Kia is awesome! Wonderful service from Andrew, he took care of everything! It was my first time in the service dept. and loved the waiting area and all the convenien Wonderful service from Andrew, he took care of everything! It was my first time in the service dept. and loved the waiting area and all the conveniences while I waited for my car. Thank you!!! More
JD was Awesome! JD helped me shop for a new car! He was so helpful and knowledgeable. He never made me feel pressured. He helped me weigh the pros and cons of each ca JD helped me shop for a new car! He was so helpful and knowledgeable. He never made me feel pressured. He helped me weigh the pros and cons of each car I was interested in. Overall, very good experience!! Would highly recommend! More
Want an incredible car buying experience? I found a specific model and year of a Kia Sorento Online from another website that look linked to their website. After having a terrible experience I found a specific model and year of a Kia Sorento Online from another website that look linked to their website. After having a terrible experience with another dealership that same day I called and talked with JD about its availability and the price. JD was friendly, helpful, and easy to work with. He didn’t try to strong arm me to drive over to his store, but willingly continued our conversation via text. I think he understands his online clientele and appreciates they may live far away. Once I got to the dealership the next day there was a bit of confusion, but between JD and Chad we were able to work it out and made for a great experience. While other dealerships may want to hem and haw trying to get you to their lot without any real discussion concerning their online inventory, I did not find that with this dealership. I suggest you check them out and talk with JD. It will reduce the time and hassle of your car shopping experience and leave you feeling like a truly valued customer. More
Wish car buying was also this awesome J.D. was a dream to work with. It was easy to get through the process and there was zero “sales script.” He was super sweet, very knowledgeable, and c J.D. was a dream to work with. It was easy to get through the process and there was zero “sales script.” He was super sweet, very knowledgeable, and clearly loves his job! More
Quick, easy recall service I had a steering recall on my Soul, and they got it done very quickly, so I was able to wait. No one tried to sell me anything, either. David at the I had a steering recall on my Soul, and they got it done very quickly, so I was able to wait. No one tried to sell me anything, either. David at the Service counter was knowledgeable and very nice to talk to. Overall fantastic visit. And, they washed my car for me, too - no charge! More
Great Service and. Purchase experience Had a major mechanical issue with our 13 forte. Service was fast to recognize it was under warranty,and started repairing the car. We however loved Had a major mechanical issue with our 13 forte. Service was fast to recognize it was under warranty,and started repairing the car. We however loved the new loaner and decided to trade. The deal could not have been smoother or easier!! What a good deal and the whole team was very responsive to our needs and made the whole experience great!! P.S we had no intentions to buy a new car!! It worked out great for us. More