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Lou Sobh Kia
Cumming, GA
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Fast Service Appreciated! I scheduled a routine oil change and was promptly entered into the system once I arrived. I was told the service would take approximately 30 minutes a I scheduled a routine oil change and was promptly entered into the system once I arrived. I was told the service would take approximately 30 minutes and was pleasantly surprised when it was completed in 25 minutes! I appreciate being able to schedule service at my convenience and enjoying a comfortable waiting area. More
Customer service Had an appointment for service on my vehicle and John Goode took excellent care of me. He gave me a time the work would be completed and offered me sh Had an appointment for service on my vehicle and John Goode took excellent care of me. He gave me a time the work would be completed and offered me shuttle service. I explained that I would wait and was directed to the waiting room. I was offered refreshments and TV watching. I would come back to Lou Sobh Kia for service again. More
Routine Service & Front breaks David is fantastic! Always has a smile and chats with us. The waiting area is always clean and maintained. Everyone always makes us feel welcome. David is fantastic! Always has a smile and chats with us. The waiting area is always clean and maintained. Everyone always makes us feel welcome. More
routine service Pleasant experience. I was greeted as soon as I walked in. The waiting area was clean and had fresh coffee, bottled water, and snacks, as well as Fo Pleasant experience. I was greeted as soon as I walked in. The waiting area was clean and had fresh coffee, bottled water, and snacks, as well as Fox news on the TV. Service was timely, fairly priced, and the included wash job was a nice bonus. More
Routine Oil Change and Recall Service Never has there been a visit where I wasn't greeted with a smile, or had at least 2 people approach me to assist me. This is why I bring donuts or Ch Never has there been a visit where I wasn't greeted with a smile, or had at least 2 people approach me to assist me. This is why I bring donuts or Chik-fil-a every time I come! :) All of you deserve it! From the front desk, David and Nida, to the technicians who service my car (sorry, I don't know their names), thank you for all you do. Keep up the great work, you make servicing my car a pleasant experience! More
Routine Service Service was completed quickly. Additonal work was completed at no additional charge. Advised they will call me when another part comes in so that I c Service was completed quickly. Additonal work was completed at no additional charge. Advised they will call me when another part comes in so that I can get the additional work done. More
service great experience took care of service and recall because of time took me home Called back when car was ready and everything was finished as promised great experience took care of service and recall because of time took me home Called back when car was ready and everything was finished as promised More
Service Department Great service and fair prices for the work done. The staff is very friendly and knowledgeable. The waiting area is clean and well appointed and has Great service and fair prices for the work done. The staff is very friendly and knowledgeable. The waiting area is clean and well appointed and has a variety of beverages and snacks while you are waiting for our vehicle to be services. More
Service Very friendly and got me in same day. Nice employees. Explained the issues and gave me price quotes for things that need to be done. Very friendly and got me in same day. Nice employees. Explained the issues and gave me price quotes for things that need to be done. More
Oil change Ready for me at my appointment time. Pleasant staff in the service department. In and out in no time. I highly recommend this dealership for servic Ready for me at my appointment time. Pleasant staff in the service department. In and out in no time. I highly recommend this dealership for service needs. More