
Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 1,064 reviews
Great Service! They do a wonderful job. Quick, efficient and on top of the job! They do a wonderful job. Quick, efficient and on top of the job! They do a wonderful job. Quick, efficient and on top of the job! They do a wonderful job. Quick, efficient and on top of the job! More
Great service and simple process Alyssa was great., very professional and knowledgeable. She was responsive and helpful throughout the entire process. The finance portion was also ver Alyssa was great., very professional and knowledgeable. She was responsive and helpful throughout the entire process. The finance portion was also very streamlined. Thanks for the service. More
I never thought I'd find a car....but I did!!!! The dealership is new and clean, and impressive....I have spoken with one of your salesman via, email, and expressed what I was looking for...when I a The dealership is new and clean, and impressive....I have spoken with one of your salesman via, email, and expressed what I was looking for...when I arrived he was off that day, so another salesman took care of me..explained what I could afford...and he acknowledged my needs, however, a car was brought to my attention...a little above what I thought I could afford....but after explaining to me the condition of this car, and my needs, he made me understand that, and with no pressure, that I would, in fact, be happy with the car he showed me....and test drove it, and was assured in my mind, that this was the answer...a load was taken off my mind, after a long several weeks of despair and agony..he was very understanding...a big thank you to the both of you for your help and consideration. Two very nice men. More
First New Vehicle Service This was the first service for my new vehicle and it was easy, quick and even though I was 30 minutes late due to a huge wreck on the interstate, they This was the first service for my new vehicle and it was easy, quick and even though I was 30 minutes late due to a huge wreck on the interstate, they got me in and out right away! Everyone was so nice. Thank you. More
My car buying experience I was very nervous being a female going to purchase a vehicle without a male figure but my experience was GREAT. Herve my sales person was AMAZING. I was very nervous being a female going to purchase a vehicle without a male figure but my experience was GREAT. Herve my sales person was AMAZING. More
Best service Excellent customer and work service I have seen so far in all KIA Service centers I have visited in the Atlanta area. Thiago and John the best. Will Excellent customer and work service I have seen so far in all KIA Service centers I have visited in the Atlanta area. Thiago and John the best. Will buy my next KIA from this place. More
Quick and Easy! I made an appointment to bring in my 2019 Kia Sorento for it's first service check. John greeted me, took my keys and I was on my way again within 30 I made an appointment to bring in my 2019 Kia Sorento for it's first service check. John greeted me, took my keys and I was on my way again within 30 minutes. More
"Very Courteous And Helpful In The Purchase Process!" I worked with Tyree & Steve, with each being a very pleasant & enjoyable experience. We are really enjoying our new vehicle. Thanks to each of you! I worked with Tyree & Steve, with each being a very pleasant & enjoyable experience. We are really enjoying our new vehicle. Thanks to each of you! More
STRAIGHT UP, NOW TELL ME! And they did - told me straight up, on the phone a week prior to the car purchase. Steve Rossi relayed exactly what the dealership was offering and w And they did - told me straight up, on the phone a week prior to the car purchase. Steve Rossi relayed exactly what the dealership was offering and what cars currently available. Throughout the week, my experiences with other dealerships were frustrating and one downright horrible due to the slick double-talk and rude manner (they seemed very proud of themselves - unnecessarily so!) but at Lou Sobh, the honesty continued all throughout the process. Straight up!! A shout out for Alyssa who was a AMAZING to work with and Tim Tyler in finance was so helpful and made the deal happen, working with me on my terms. Imagine that! The usual buying experience, while timely in general, was great and actually fun - everything was FANTASTIC at Lou Sobh. I'm delighted with my new Soul. Thanks to everyone who made it happen! More
Amazing everything! This dealership got me out of a big pickle! I couldn’t be more thankful and pleased with both my experience and my outcome! Thanks so much to everyone This dealership got me out of a big pickle! I couldn’t be more thankful and pleased with both my experience and my outcome! Thanks so much to everyone at Lou Sobh! More