Lou Sobh Kia

Near perfect service experience The drive thru, service writer and vehicle service was perfect! The textbook experience. The only disappointment was the customer lounge. When we f The drive thru, service writer and vehicle service was perfect! The textbook experience. The only disappointment was the customer lounge. When we first purchased a year ago, it was clean, popcorn was fresh and available, a large variety of snacks and the area was clean. It was sad to see the disaray of this area today, making the time waiting seem longer. One last thing, picking up our freshly washed baby made our day More

Amazing! I love bringing my car here. John is always a great help! He always keeps me updated throughout the day. When I pick up my car, it looks brand new! I love bringing my car here. John is always a great help! He always keeps me updated throughout the day. When I pick up my car, it looks brand new! More

Super Fast, Ultra Professional John G promptly met me when I arrived for my appointment. Handed him the fob, and I settled into the pleasant waiting room to do a little work while I John G promptly met me when I arrived for my appointment. Handed him the fob, and I settled into the pleasant waiting room to do a little work while I waited. Well, I didn’t get much work done, because they were done quickly. Will always bring my vehicle here! More

Courteous, efficient service. This is our second Kia. Sales process was easy and stress free. Service, the same. Only reason we came in for service was reaching 7500 miles. Both Ki This is our second Kia. Sales process was easy and stress free. Service, the same. Only reason we came in for service was reaching 7500 miles. Both Kias have been issue free. More

Great experience I went in to test drive on a Sunday dressed pretty bummy and Chase was PHENOMENAL! He explained the features without really "selling me". It was a gre I went in to test drive on a Sunday dressed pretty bummy and Chase was PHENOMENAL! He explained the features without really "selling me". It was a great experience with his communication, direct conversation and genuine caring. I'm very happy with my purchase of a 2019 Kia Sorento. More

Always Exceptional! Lou Sobh Kia is absolutely the best! I have been a customer there since they first opened, and they still treat my wife and I as if it was the first Lou Sobh Kia is absolutely the best! I have been a customer there since they first opened, and they still treat my wife and I as if it was the first time! I STRONGLY recommend Lou Sobh Kia. More

LOVE my new car I had a great experience. Chase was great he listen to exactly what I wanted in a car and I was excited driving off the lot in a car I love I would re I had a great experience. Chase was great he listen to exactly what I wanted in a car and I was excited driving off the lot in a car I love I would recommend Lou Sobh Kia if your looking for great service ask for chase More

Wonderful I had been up since 4:45am and they walked me right to the amazing coffee the person that took care of me was very kind. I had been up since 4:45am and they walked me right to the amazing coffee the person that took care of me was very kind. More

2020 Kia Sportage S Purchased Painlessly Chase and Alyssa made the process painless and easy! They were both knowledgable and personable and answered all questions, concerns, wants in the ve Chase and Alyssa made the process painless and easy! They were both knowledgable and personable and answered all questions, concerns, wants in the vehicle and etc. I gave specific parameters that I was looking for vehicle and payment wise and we were able to make everything work. More

Sorento Service I took my car for a 65,000 oil change service and expected to have to also pay for new brake pads. After inspection the technician informed me that m I took my car for a 65,000 oil change service and expected to have to also pay for new brake pads. After inspection the technician informed me that my brake pads were fine for now and they would recheck at 70,000. That was a pleasant surprise. I have always had great service at the Cumming location. More