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Lou Sobh Kia
Cumming, GA
1,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,036 reviews
November 06, 2019
My salesman Chris was amazing. He was professional, patient and informative. The whole Lou Sobh team made my first time buying a car on my own an amazing experience. Thanks to Tim Bennet as well! patient and informative. The whole Lou Sobh team made my first time buying a car on my own an amazing experience. Thanks to Tim Bennet as well! More
by Granny
Employees Worked With
Chris...100 stars!!!, Tim Bennett
October 18, 2019
Really friendly until they aren't! I had my car in 5 times for rough engine and the engine light coming on. First they gave me the old " never heard of such a thing". It went downhill I had my car in 5 times for rough engine and the engine light coming on. First they gave me the old " never heard of such a thing". It went downhill from there. After giving me a loaner and not being able to get it to"replicate" I took the loaner back. Not friendly at all. Just said that he had someone bringing my car up because he saw me drive up. Would not recommend the service if you have concerns.Really More
by Vickie Hall
Employees Worked With
John Goode, Jeff Christian
October 17, 2019
Quality service John has always been very helpful every time I bring my car in. I always ask for John. This is the best service department I have ever been to. They a John has always been very helpful every time I bring my car in. I always ask for John. This is the best service department I have ever been to. They are quick and even take care of any thing that I see that is needed. More
by Missy12341111
Employees Worked With
John Goode, John Goode
October 09, 2019
15k Service Quick and painless. Was in and out in a little over 75 minutes. No issues and was not worried that I would get the old “up sell” routine for unneeded Quick and painless. Was in and out in a little over 75 minutes. No issues and was not worried that I would get the old “up sell” routine for unneeded service. More
by Birddawg
Employees Worked With
John Goode
October 09, 2019
Rotated tires. Had to go out of town for a family emergency. Jeremy was terrific and allowed me to come in without an appointment. So appreciated your help. Had to go out of town for a family emergency. Jeremy was terrific and allowed me to come in without an appointment. So appreciated your help. More
by Edwards
Employees Worked With
Jeremy in the service shop.
October 07, 2019
rx350 purchase Stefan is a great sales professional. he just wanted to help me with my auto needs, not pushy a great experience. I will refer friends to Stefan Stefan is a great sales professional. he just wanted to help me with my auto needs, not pushy a great experience. I will refer friends to Stefan More
by natewyman
Employees Worked With
stefan carby
September 25, 2019
Service My experience was pleasant. My spot was a little later in the morning than I usually go so I waited longer than normal. Glad I can go on Saturday. My experience was pleasant. My spot was a little later in the morning than I usually go so I waited longer than normal. Glad I can go on Saturday. More
by Pam
Employees Worked With
Jeff Christian
September 25, 2019
First oil change Nice people all around and great service I will return . The price was very reasonable and the service was fast while I waited for my car. Nice people all around and great service I will return . The price was very reasonable and the service was fast while I waited for my car. More
by Kia sol customer
Employees Worked With
John Goode, Jeff Christian
September 23, 2019
If you want personalized Service This is our second Soul purchase in 4 years. We kept the other one as well. All my service is also done at Lou Sobh and they are fantastic. I love This is our second Soul purchase in 4 years. We kept the other one as well. All my service is also done at Lou Sobh and they are fantastic. I love the personalized feeling I get in Lou Sobh even when visiting to get oil changes etc. I highly recommend. More
by Victoria Farr
Employees Worked With
Tim for part of the transaction and Nate for the other, Tim Tyler
September 14, 2019
Great service Quick service, clean waiting area with comfortable seats and snacks, great! My first service was free - much appreciated. I am enjoying my new Kia Nir Quick service, clean waiting area with comfortable seats and snacks, great! My first service was free - much appreciated. I am enjoying my new Kia Niro. More
by Hhk67
Employees Worked With
John Goode, Jeff Christian
