Lou Sobh Kia

Both Derek and Jeff worked very hard to give us a fantastic deal. It was a pleasure to buy this car. A+ Fully Satisfied with the vehicle. They took the time to make sure we were completely satisfie fantastic deal. It was a pleasure to buy this car. A+ Fully Satisfied with the vehicle. They took the time to make sure we were completely satisfied and that all of our questions and concerns were addressed. I highly recommend this dealership to anyone looking for a Kia at the best possible price. Thank you Lou Sobh. More

Excellent Customer Service From the time to enter this dealership for either service or sales, you are recognized and treated as a valued customer. They are very professional an From the time to enter this dealership for either service or sales, you are recognized and treated as a valued customer. They are very professional and are 100% focused on customer satisfaction. More

Service for head light My head light was working and then not working so I brought it in for a check. Found out there was an extended warranty for the problem and it was fi My head light was working and then not working so I brought it in for a check. Found out there was an extended warranty for the problem and it was fixed at no charge. More

Exceptionally pleasant car buying experience I cannot say enough nice things about my car buying experience with Matt Harvey at Lou Sobh Kia. I've been a Honda owner for 19 years, so switching M I cannot say enough nice things about my car buying experience with Matt Harvey at Lou Sobh Kia. I've been a Honda owner for 19 years, so switching Makes, was a challenge. Matt was knowledgeable, not just of Kia, but of other cars as well. He listened to what I needed and helped me know what all of my options on their lots were. He did not pressure me in any way. I would send every person I know to Matt to buy a car. They will get straight talk. A bit of humor, if you crack his shell, and make him take has hand off of the panic handle. And amazing service! I am enjoying my gently used 2019 Kia Optima! More

I’m always taken care of in a friendly timely professional manner. Jeff Christian always goes above and beyond for his customers. He is the reason I drive 30 min for service. professional manner. Jeff Christian always goes above and beyond for his customers. He is the reason I drive 30 min for service. More

Fast and friendly service. Easy scheduling online option even though I ended up calling to get scheduled as I didnt know how long it would take to do my 30k service. Going in for service is not a stressfu even though I ended up calling to get scheduled as I didnt know how long it would take to do my 30k service. Going in for service is not a stressful event. Great waiting area with refreshments, comfortable seating and a tv. More

Purchase 2019 Kia Sorento Every employee I came in contact with was there to help anyway they could. No pressure at Lou Sobh. Salesman are very helpful. This dealership goes th Every employee I came in contact with was there to help anyway they could. No pressure at Lou Sobh. Salesman are very helpful. This dealership goes the extra mile in customer service. Car buying was a pleasure at this dealership. More

Always greeted immediately and never feel like someone is trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. More

Car buying has never been so easy! I was able to communicate with my salesman Chase via text which was super convenient for me since I can’t always be talking on the phone or in person. I’d say abou communicate with my salesman Chase via text which was super convenient for me since I can’t always be talking on the phone or in person. I’d say about 98% of the process was done online! No wasting hours in a dealership waiting on an approval. I feel like I got a really great deal on my vehicle. My credit is lacking but they were able to get me financed and I’m truly happy with my experience. More

This is my 3rd purchase from Lou Sobh KIA. My salesman Robert was very knowledgable of my new Genesis G80. Excellent customer service and overall good car shopping experience. Thanks Robert! Robert was very knowledgable of my new Genesis G80. Excellent customer service and overall good car shopping experience. Thanks Robert! More