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Lou Sobh Kia
Cumming, GA
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Jeremy is always so attentive and patient. He not only did my recall inspection but he answered a question about a function of the car that I was not clear on. He actually guided me through He not only did my recall inspection but he answered a question about a function of the car that I was not clear on. He actually guided me through the process! He’s the best!! More
Went to drop of my car for an appointment and because I didn’t know the name of my warranty that I have (due to the lack of sleep and work a 11hrs xxxx and not getting off till 1am) the employee may was ru didn’t know the name of my warranty that I have (due to the lack of sleep and work a 11hrs xxxx and not getting off till 1am) the employee may was rude and rolled his eyes at me. Once I went and figured it out and came back to tell him he just huffs and puffs and throws his hands out in irritating formation. I’m sorry but if you can’t deal with people then don’t work with people and this is not the first time he has been rude. He has been rude to my mother when she has dropped of my car for me (due to me being a single mom and having a full time job makes it harder.) this is unacceptable. More
Dealership had plenty of inventory to choose from; everyone was very attentive and tending to our needs. Our consultant, William Castaneda was exceptional everyone was very attentive and tending to our needs. Our consultant, William Castaneda was exceptional More
Professional pleasant good communication Take off 15 word min requirement. It’s annoying. I will complete survey for the benefit of the service beep but next time won’t. word min requirement. It’s annoying. I will complete survey for the benefit of the service beep but next time won’t. More
Working with Jamie was great. She was very helpful and informative. She was great when my daughter bought her Sportage back in April so we’ll be keeping Kia in the family She was very helpful and informative. She was great when my daughter bought her Sportage back in April so we’ll be keeping Kia in the family More