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Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,041 reviews
June 12, 2024
Marc Taylor was an excellent salesperson - KUDOS to him! He did a great job getting me set up and acclimated to the equipment in the car. My previous car was 2012 Kia Forte Hatchback so a lot has changed He did a great job getting me set up and acclimated to the equipment in the car. My previous car was 2012 Kia Forte Hatchback so a lot has changed since then and Marc really helped me. I am really enjoying the car and look forward to many good years with it. I would give the dealership 5 stars for Marc, but had some issues with the Service Department previously so that is why I am rating it as 4 stars. JD Burns, Finance Manager also did a good job when it came time for me to pay...I paid CASH. More
by Julie
Employees Worked With
Marc Taylor
June 11, 2024
If you looking for any Kia then visit Lou Sabh Kia. My experience in purchasing a vehicle was outstanding in all regards. They have a very professional sales team along with a great service team. My experience in purchasing a vehicle was outstanding in all regards. They have a very professional sales team along with a great service team. More
by biarritz
Employees Worked With
Stephanie Harmon, Jeff Christian, Jeff Leftkowitz
June 11, 2024
I have taken my car here for several years for oil changes and mechanical repairs, they have always been professional and reliable. Ive had no issues with the repairs they have done. changes and mechanical repairs, they have always been professional and reliable. Ive had no issues with the repairs they have done. More
by chrisfortenberr
Employees Worked With
Stephanie Harmon, Jeff Christian
June 11, 2024
The dealership where I leased the vehicle wanted me to leave it for service, which is difficult sine it is my only vehicle. By traveling a bit farther to Lou Sobh, I was in and out in about an hour. leave it for service, which is difficult sine it is my only vehicle. By traveling a bit farther to Lou Sobh, I was in and out in about an hour. More
by madgypsy
Employees Worked With
Stephanie Harmon, Jeff Christian
June 04, 2024
Don’t buy a car from this place. At some point you would hope your community dealership would have some integrity when it comes to selling cars. Lou Sobh is no different than your lo At some point you would hope your community dealership would have some integrity when it comes to selling cars. Lou Sobh is no different than your local lot selling junk cars at mint condition prices. Their salespeople have been selling for years and know how to slick talk with the best of them. Buyer beware. We hoped that shopping in our area for a car for our daughter would be the best… but the this point we’re stuck with a car in need of repairs and a new driver feeling discouraged and frustrated. Thanks for giving us your problem, Lou Sobh. Whether it’s: “we just got this trade in from an older couple, so you know they’ve been taking care of it” to “we took it to the original manufacturer to get everything repaired and working right on it…” the bottom line is: their salespeople work hand to mouth and it’s feast or famine. No one working as a car salesman is rich and their family is more important to them than yours is to them. I get it… but don’t lie to me. Bottom line is, it’s a dog eat dog world, you should decide if you want to be eaten at Lou Sobh or somewhere else. More
by myemail30040
Employees Worked With
Chad
May 13, 2024
This dealership is busy, because their service is in demand. I was able to schedule a recall repair and lube service for my 2011 Kia Soul that met my needs. Matt listened to my repair requests and ke demand. I was able to schedule a recall repair and lube service for my 2011 Kia Soul that met my needs. Matt listened to my repair requests and kept me informed during the entire service. I like how I can see my car being worked in their shop, while I was able to use my laptop computer on free wifi. I will definitely take my car to Lou Sobh Kia, when it needs repair. More
by petecaruso44
Employees Worked With
Matt (Svc Dept)
