Lou Sobh Kia

I started with another dealership; they were not providing good service, so I switched to Lou Sobh Kia in Cumming. I am so thankful that I did. Alyssa was responsive, respectful, straight forward, a providing good service, so I switched to Lou Sobh Kia in Cumming. I am so thankful that I did. Alyssa was responsive, respectful, straight forward, and provided me their best offer from the beginning and beat the other dealer by almost $1400 on a lease. All worked out easily within a few hours on-line. The experience with Tim in finance was great as well, everything as agreed and no hard sell for the 'extras'. The whole experience was the best I've ever had in my driving years, thank you! More

Great experience with top notch service. There’s not one negative I could think of. I highly recommend using this service department! Thank you Lou Sahb Kia!! negative I could think of. I highly recommend using this service department! Thank you Lou Sahb Kia!! More

Worked with Alyssa to buy my new car today! She spent a week going way above and beyond with me looking all over creation to help me find my perfect Telluride!! Couldn’t ask for a better staff to assist me week going way above and beyond with me looking all over creation to help me find my perfect Telluride!! Couldn’t ask for a better staff to assist me through my craziness!! Thank you team! More

Consisten service and treated as a client with respect. Stephanie handled most of problem along with Jeff. Quality of finish of my car was exceptional Stephanie handled most of problem along with Jeff. Quality of finish of my car was exceptional More

Best car buying experience ever. JD was great- no pressure. Everyone was extremely nice and helpful. Very nice dealership with friendly personnel. I will continue to come there for service. pressure. Everyone was extremely nice and helpful. Very nice dealership with friendly personnel. I will continue to come there for service. More

The team at Lou Sohb provided great and high level customer service, while providing an expert level of quality while providing my car with service in a timely manner. customer service, while providing an expert level of quality while providing my car with service in a timely manner. More

Quick, friendly and well priced. Got me checked in very fast. Kept me informed the entire time. Did not have to wait long at all. fast. Kept me informed the entire time. Did not have to wait long at all. More

Jeff was very professional and communicated well with me on my warranty repair! The repair work was completed quickly and as promised. Would recommend for any Kia service work. on my warranty repair! The repair work was completed quickly and as promised. Would recommend for any Kia service work. More

I bought a new Kia Seltos in April 2020 from Lou Sobh Kia in Cumming GA. I am a veteran and the Lou Sobh dealership totally mislead and lied to me about the $400.00 veteran discount. The GM, Finance manager in Cumming GA. I am a veteran and the Lou Sobh dealership totally mislead and lied to me about the $400.00 veteran discount. The GM, Finance manager and sales person will not even return my calls now. Being a veteran doesn't seem to matter to Lou Sobh. When Steve Rossi was the manager he was fantastic to work with but after left to join the Honda dealership, no one at Lou Sobh Kia will even answer an email or return a phone call. KT More

wow. not really sales people as problem solvers. Matt in sales, Tim Bennett and the team are very efficient and all seem to be happy helping me and working at Lou Sobh. Great experience. in sales, Tim Bennett and the team are very efficient and all seem to be happy helping me and working at Lou Sobh. Great experience. More