
Lou Sobh Kia
Cumming, GA
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Awesome experience, team greeted me promptly, understood my needs immediately and handled it perfectly. Great experience from start to finish in a timely manner my needs immediately and handled it perfectly. Great experience from start to finish in a timely manner More
Called from South GA for my daughter to have Kia Soul serviced. Stephanie rescheduled her and was kind, courteous, and very accommodating. Paid by phone. No issues. serviced. Stephanie rescheduled her and was kind, courteous, and very accommodating. Paid by phone. No issues. More
Our salesman and team went above and beyond to locate the vehicle I wanted and to get it for me within one day. They also addressed any concerns we had and were thoughtful of our time. Would definitely go vehicle I wanted and to get it for me within one day. They also addressed any concerns we had and were thoughtful of our time. Would definitely go to them first the next time we need to purchase a vehicle. More
Great service department friendly and professional customer service. Would recommend this dealership . They have made a loyal customer of me and my family. Great job customer service. Would recommend this dealership . They have made a loyal customer of me and my family. Great job More
Honestly, better than expected. My mom had brought her kia here as well as other friends/families and had received poor quality in repair. Seems they have changed for the better because my boyfriend works kia here as well as other friends/families and had received poor quality in repair. Seems they have changed for the better because my boyfriend works for Hyundai and he looked the car over after the engine replacement and said they did a good job overall. The ONLY thing to note is that the oil change sticker was not updated and the undercover was not cleaned(from previous oil leaks). But not complaining because they did a good job and finished the car quicker than expected and my car has a new engine! Thanks Jeff and thank you to Chad (the tech) for doing a good job! More
We love our new Sorento and Kristin was a pleasure! She was awesome about keeping posted on the delivery date! Thanks so much for taking great care of us!! was awesome about keeping posted on the delivery date! Thanks so much for taking great care of us!! More
This is a terrible dealership with terrible employees. Both Kristen and Jeff said out the door price was $6,400 for a car I was interested in. That price includes the taxes and tag. But after giving us th Both Kristen and Jeff said out the door price was $6,400 for a car I was interested in. That price includes the taxes and tag. But after giving us this offer, when signing papers, the total was about $7,700 so I walked out. And then a few moments later I got a phone call and text that they could work with me on the price and the total ended up being about $7,800. I don’t know what kind of game y’all are playing or how stupid y’all think I am. Not only did you not honor the quoted price, but you increased the final offer as if I wouldn’t notice. Again, this is a terrible dealership with terrible, lying employees. If I could give 0 stars I would. Don’t waste your time here. You’re better off looking elsewhere. More