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Lou Sobh Kia

Cumming, GA

4.9
1,063 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,063 reviews

January 30, 2022

Great service and great customer service I will come again especially if I have t coupons More

by Kendanuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Stephanie Harmon, Jeff Christian
Jan 31, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review! We appreciate your business and look forward to serving you again in the future!

January 29, 2022

K5 GT 2022…. Waiting for a long time for this trim with the K5! Phenomenal More

by Levi Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
Jan 31, 2022 -

Lou Sobh Kia responded

WE love the look of the K5! Thank you for the 5-star review! We appreciate your business and look forward to serving you again in the future.

January 29, 2022

I love to come to Kia service department everyone is so nice, courteous and professional, I trusted their suggestions to keep maintain my Kia Sportage running and in perfect condition. I most definitely More

by rosyruvalcaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Jan 31, 2022 -

Lou Sobh Kia responded

Thanks for the recommendation! We appreciate your kind review and look forward to seeing you again in service!

January 21, 2022

I was able to order the Kia Telluride all of the options that I wanted (5 other Chattanooga-area dealers refused). The Financing process was smooth and fast. My salesperson, Nick Grieme, was a 5-Star Perf More

by yolee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Grieme, Terry Utley, Tim Tyler, Jeff Leftkowitz
Jan 31, 2022 -

Lou Sobh Kia responded

Nick is definitely one of our best. We will pass on the compliment. Thank you for choosing Lou Sobh Kia!

January 18, 2022

Jeremy is the heart and soul of that service department and only reason why I will return ! More

by PatwaryTheLegend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Jan 20, 2022 -

Lou Sobh Kia responded

That is quite a compliment! We will be sure to pass on the kind words to Jeremy. Thank you for writing a review and for choosing Lou Sobh Kia.

January 10, 2022

I had gone to KIA MALL OF GEORGIA for my warranty service. After over 4 hours they had not looked at my car. Needless to say, I left. I called Lou Sobh & spoke to Tanya. She explained that the servic More

by Lindalee54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya , Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

We definitely strive for exceptional customer service and it sounds like Tanya was fantastic at listening to your needs and helping you. Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

January 07, 2022

If I could give negative stars I would. Chris Erickson the salesperson sells used cars with known safety problems. I brought car in after a pre-purchase inspection and pointed out that the car is leaking More

by sdw8253
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Calhoun, Jeff Leftkowitz
Jan 14, 2022 -

Lou Sobh Kia responded

Chris, Your purchase was a '06 Avalon with 157,000 miles. When you came to us and explained your issues we were sympathetic and refunded your entire price purchase the next business day. If there is anything else you have an issue with please give us a call at the dealership. Thank you.

January 06, 2022

Great, friendly, and timely customer service! The place is clean and tidy and they wash your car for you! More

by jfdunn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

January 03, 2022

Very pleasant and friendly staff. Took the exact time quoted when I dropped my vehicle off. More

by montpyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 30, 2021

Great customer service, it was fast and efficient. Thank you for your courtesy and professional service More

by picapiedra1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Jan 14, 2022 -

Lou Sobh Kia responded

Thank you for the 5-star review and for choosing Lou Sobh Kia! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

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