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Lou Sobh Kia

Cumming, GA

4.9
1,063 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,063 reviews

February 28, 2022

IT WAS THE FASTEST FRIENDLIEST CAR BUYING EXPERIENCE I HAVE EVER HAD! I WAS ABOUT TO GET A NEW STINGER IT TOOK ABOUT 4 HOURS TO PROCESS EVERYTHING WHEN I GOT TO THE OFFICE ALL I HAD TO DO WAS SIGN THE PAP More

by INDIALEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK, Tim Tyler
Apr 05, 2022 -

Lou Sobh Kia responded

Awesome! Thank you for being a loyal customer and for choosing Lou Sobh Kia!

February 27, 2022

No coffee. Quick response. Completed all service. Vechile clean when returned. Service explained and results shared More

by hkd55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

We are so sorry about the coffee! We hope that next time we can meet your caffeine needs while you wait:) Thank you for your patience. We appreciate your business!

February 25, 2022

Excellent customer service! They were all very helpful when I was deciding what was best for my car and the process was much quicker than expected! More

by emoryp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Terry Utley, Tim Bennett, Nida Khamphouvong, Stephanie Harmon, Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 25, 2022

I have always had nothing but great experiences with their service department. They never pressure you, they keep you informed, and they let you know of any issues that are pressing or if they can wait. More

by EddieA75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the fantastic review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 25, 2022

Everything was good. I was happy with the service and the staff was good. Thank you. More

by Sduvall4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 21, 2022

Evan was very helpful and friendly with our purchase. .. The upcharge for lack of Inventory is Disturbing... Added quite a bit to the Purchase Price... Not a Fan! More

by mnswhite
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 05, 2022 -

Lou Sobh Kia responded

We wish we had more control but with corporate and the economy there will always be supply and demand. We are happy that you were able to find a vehicle that you liked. We appreciate your business and value you as a customer. Thank you for choosing Lou Sobh Kia!

February 21, 2022

Joseph was extremely helpful with expediting the purchase process and the delivery of our Honda. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the fantastic review Alex! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 12, 2022

Matt was extremely helpful with expediting the purchase process and the delivery of our Kia. More

by Krautcop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! Welcome to the Lou Sobh Kia Family! We look forward to serving you again in the future.

February 04, 2022

Our sales Rep did an awesome job of listening and being very attentive to our needs, wants and requests. Artimus need an awesome job and would recommend him to anyone looking to purchase a vehicle. The dea More

by EdwardsC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artimus Quick, Jeff Leftkowitz
Apr 05, 2022 -

Lou Sobh Kia responded

Thank you for noticing that we really do try our best to give exceptional service. We appreciate your honest review and look forward to serving you again in the future!

February 03, 2022

The service work was fully completed in a timely manner. Service staff was very friendly. More

by yolee
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jeff Christian
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