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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,627 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,627 reviews

July 11, 2026

My check engine light came on, so I drove to the Lou Sobh Kia service dept. They were busy, but still managed to diagnose and fix my problem. I've been going there for about 10 years. The best service dept e More

by Tcoop
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust and loyalty over the past 10 years! We're honored to be your go to service department and are glad Derek and the team could quickly diagnose and resolve your concern. Your kind words mean a great deal to us, and we look forward to serving you for many more years to come!

July 11, 2026

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

July 11, 2026

Fast, courteous, informative purchase process. Spent minimal amount of time at the dealer to purchase our EV6 More

by denniswalczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We're happy to hear your EV6 purchase was fast, informative, and efficient. We appreciate you choosing Lou Sobh Kia and hope you enjoy every mile in your new EV6!

July 09, 2026

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock, Amber Woodcock
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're so glad you enjoyed our welcoming team and comfortable waiting area. We appreciate you choosing Lou Sobh Kia and look forward to providing you with another great experience next time!

July 09, 2026

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock, Amber Woodcock
Print
Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're so glad Amber Woodcock provided you with a pleasant experience. It's great to hear you enjoyed our friendly team and found the waiting area comfortable and convenient. We appreciate your support and look forward to serving you again at Lou Sobh Kia!

July 09, 2026

Took a long time - seemed understaffed. Lots of time spent waiting around - not efficient More

by ladsports
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craige Burke
Print
Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your feedback. We appreciate you taking the time to share your experience. We apologize that your visit took longer than expected and understand how frustrating extended wait times can be. Your comments will be shared with our team as we continue working to improve our efficiency and provide a better experience for every customer. We appreciate your business and hope to serve you again.

July 07, 2026

I was treated warmly, respectfully, and my car was ready even though I was a walk in, in under 2 hours. Bonus and much appreciated my car got a nice bath. More

by timandmonica
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock, Amber Woodcock
Print
Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad our team made you feel welcome and got your vehicle taken care of quickly, even as a walk in. We're happy you enjoyed the complimentary car wash, too! We appreciate your business and look forward to seeing you again.

July 07, 2026

My experience here was absolutely stellar from start to finish with Lou Sobh Kia. After shopping around at a few different places, they gave me by far the best offer without any of the usual back-and-forth More

by RANJIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the incredible review, Ranjit! We're thrilled to hear Jason and J.D. made your car buying experience smooth, transparent, and stress free. It means a lot that you chose Lou Sobh Kia after shopping around. Congratulations on your new Kia, and thank you for your recommendation!

July 07, 2026

Great service as usual. No issues as usual. Never a problem as usual. Got out on time. More

by RILEYGSR1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
Print
Jul 07, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust! We're happy to hear your service visit was another great experience and that everything was completed on time. We look forward to seeing you again!

July 05, 2026

Zorro was an absolutely amazing salesman. He was patient,, knowledgeable and did Joy pressure us. He made the car buying experience as pleasurable as it could be More

by Quinnkristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad Zorro made your car buying experience enjoyable with his patience, knowledge, and no pressure approach. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

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