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Lou Sobh Kia

Cumming, GA

4.9
1,036 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

March 16, 2022

Incredibly smooth process and has the feel of a family run business, went in looking to buy one vehicle and ended up buying two! More

by rogjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sobh, Tim Bennett, Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

Fantastic! Thanks for choosing Lou Sobh Kia and for being a valued customer!

March 07, 2022

Our first Kia purchase after owning all Hondas. Vehicle actually was delivered ahead of schedule. All around great buying experience, especially working with Nick Grieme! More

by EML - K5 GT-Line Purchased
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Grieme
Apr 05, 2022 -

Lou Sobh Kia responded

Nick is fantastic. We will definitely pass the compliment on to him. Thank you for choosing Lou Sobh Kia!

March 05, 2022

Fast and friendly customer service; clean and pleasant waiting area; Service technicians do a good job. More

by lauravoyles
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 28, 2022

IT WAS THE FASTEST FRIENDLIEST CAR BUYING EXPERIENCE I HAVE EVER HAD! I WAS ABOUT TO GET A NEW STINGER IT TOOK ABOUT 4 HOURS TO PROCESS EVERYTHING WHEN I GOT TO THE OFFICE ALL I HAD TO DO WAS SIGN THE PAP More

by INDIALEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK, Tim Tyler
Apr 05, 2022 -

Lou Sobh Kia responded

Awesome! Thank you for being a loyal customer and for choosing Lou Sobh Kia!

February 27, 2022

No coffee. Quick response. Completed all service. Vechile clean when returned. Service explained and results shared More

by hkd55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

We are so sorry about the coffee! We hope that next time we can meet your caffeine needs while you wait:) Thank you for your patience. We appreciate your business!

February 25, 2022

Excellent customer service! They were all very helpful when I was deciding what was best for my car and the process was much quicker than expected! More

by emoryp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Terry Utley, Tim Bennett, Nida Khamphouvong, Stephanie Harmon, Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 25, 2022

I have always had nothing but great experiences with their service department. They never pressure you, they keep you informed, and they let you know of any issues that are pressing or if they can wait. More

by EddieA75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the fantastic review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 25, 2022

Everything was good. I was happy with the service and the staff was good. Thank you. More

by Sduvall4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the excellent review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

February 21, 2022

Evan was very helpful and friendly with our purchase. .. The upcharge for lack of Inventory is Disturbing... Added quite a bit to the Purchase Price... Not a Fan! More

by mnswhite
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 05, 2022 -

Lou Sobh Kia responded

We wish we had more control but with corporate and the economy there will always be supply and demand. We are happy that you were able to find a vehicle that you liked. We appreciate your business and value you as a customer. Thank you for choosing Lou Sobh Kia!

February 21, 2022

Joseph was extremely helpful with expediting the purchase process and the delivery of our Honda. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Apr 05, 2022 -

Lou Sobh Kia responded

Thanks for the fantastic review Alex! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

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