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Lou Sobh Kia

Cumming, GA

4.9
1,036 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

May 24, 2022

Service was handled in a timely and appropriate manner. I appreciate how much dedication the team provides in providing the best service possible despite the Covid and work shortage circumstances in the wo More

by Jchatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bennett, Jeff Christian
Jun 02, 2022 -

Lou Sobh Kia responded

Thank your the five-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

May 22, 2022

Jeremy Crawford and Chase Mueller were outstanding. Thank you so much. I had a great experience in the service department and with Chase looking at new cars. Chase will be my sales guy when I return More

by SHANNONANDERSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford, Chase Mueller
Jun 02, 2022 -

Lou Sobh Kia responded

Thank your the five-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

May 17, 2022

Jeremy did a great job of communication. Jeff Christian always provides great customer service. Good experience. More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 02, 2022 -

Lou Sobh Kia responded

Thank your the five-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

May 17, 2022

Jeff, Jeremy and Garrett are excellent! Friendly, helpful. They go the "extra mile" to make sure the service is done correctly. More

by ruthannsmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Garrett, Jeff Christian
Jun 02, 2022 -

Lou Sobh Kia responded

Thank your the five-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

May 13, 2022

Service dept was very helpful except I found out the warranty on my vehicle was not covered because I got the warranty at a different location More

by Jcfast64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jun 02, 2022 -

Lou Sobh Kia responded

Thank your the five-star review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

May 11, 2022

Terrible service, leaving our vehicle sit with a running light issue for hours. 3 hours in they said it was the bulb. Great diagnosis except that it was wrong. 6 hours in they blamed our towing harness, whi More

by Robert M
Customer Service
Recommend Dealer
No
Employees Worked With
Jeremy
Jun 02, 2022 -

Lou Sobh Kia responded

Someone from the team will reach out to you.

May 02, 2022

I drove 50minutes to use this dealership and I will do just that from here on out! I was in and out quicker than I've been in ANY dealership OR car place in years. Direct, to the point, and honest and bec More

by Hendrypetcare8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
May 02, 2022 -

Lou Sobh Kia responded

Wow! Thank you for the kind words. We are so happy that you enjoyed your experience with us and we appreciate your loyalty! Thank you for choosing Lou Sobh Kia!

May 01, 2022

Great dealership! They are faster than NASCAR getting you in and out and the work is done correctly. Great clean, spacious waiting area too with great coffee! Emplo More

by kona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
May 02, 2022 -

Lou Sobh Kia responded

Haha! That is fast! We really do try to be quick and get you back on the road as fast as we can. Thanks for the review and for choosing Lou Sobh Kia!

May 01, 2022

An associate met me at my car when I drove up and walked me to my car when it was finished. Everything in between was a great experience. Less than an hour for my oil change and tire rotation. They even c More

by wendysimms32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
May 02, 2022 -

Lou Sobh Kia responded

Thank you for your kind review! We are so happy that you enjoyed your experience with us! We look forward to serving you again in the future!

April 19, 2022

Everyone is nice and professional. Service time that was quoted was delivered. Very pleased that I didn't have to sit there for hours. More

by Shawnwalding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Stettle and Alston Goode
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