Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Sobh Kia
Cumming, GA
1,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,036 reviews
June 26, 2022
The dealership was very impressive. Customer service was exceptional and the atmosphere was friendly and professional. I felt appreciated. Customer service was exceptional and the atmosphere was friendly and professional. I felt appreciated. More
by Londadab
Employees Worked With
Alexis Mattox
June 19, 2022
My salesperson Chase was awesome! ! He took the time to show me all the new features. I am a previous Kia Soul owner (2017) and there are so many new changes, upgrades, etc. Great job! ! He took the time to show me all the new features. I am a previous Kia Soul owner (2017) and there are so many new changes, upgrades, etc. Great job!! I don't like when I put my car in drive all the doors are unlocked, so I had Chase change the settings. More
by pgill5
Employees Worked With
Chase Mueller
June 14, 2022
The dealership was very busy. But I was greeted immediately and the work was completed while I waited in a reasonable time. But I was greeted immediately and the work was completed while I waited in a reasonable time. More
by meridith_fleming
Employees Worked With
I don’t know who I saw
June 04, 2022
We had an amazing experience. Matt and Tim were awesome. They took great care of us and helped us get to our bottom line number. Matt and Tim were awesome. They took great care of us and helped us get to our bottom line number. More
by ashleymallalieu
Employees Worked With
Tim Tyler, Matt Harvey
June 03, 2022
Matt is my service advisor and this was my first service experience since purchasing my Telluride at Lou Sobh. Matt was very attentive and took very good care of my Telluride and even got soaking wet going experience since purchasing my Telluride at Lou Sobh. Matt was very attentive and took very good care of my Telluride and even got soaking wet going to get my car in the pouring down rain to bring not to the service drive so I wouldn’t get wet. He even had the guys take the sticker off the back of my car that I didn’t want on there. Thanks Matt for the great service. More
by laurenmcelroy1972
Employees Worked With
Matt
June 03, 2022
Dealership was great and the service was quick and easy to do. Only problem is just getting out of the dealership otherwise. Everything is amazing and easy to schedule to do. Only problem is just getting out of the dealership otherwise. Everything is amazing and easy to schedule More
by ajk1772
Employees Worked With
Chad Calhoun, Terry Utley, Stephanie Harmon, Jeff Christian, Chase Mueller, Robert Wilkes
May 29, 2022
Service over charges. Locking gas door broke. I was told $165.00 to diagnose the issue. $266.. to fix. $32.00 for the part, honest mechanic took 5 minutes to replace. Locking gas door broke. I was told $165.00 to diagnose the issue. $266.. to fix. $32.00 for the part, honest mechanic took 5 minutes to replace. More
by Un happy customer
Employees Worked With
Garrett
