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Lou Sobh Kia
Cumming, GA
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Chase was super helpful. We went in needing a car and found one we are super happy with. During the whole process and after we felt the support from Kia and Chase. We went in needing a car and found one we are super happy with. During the whole process and after we felt the support from Kia and Chase. More
The service is always exceptional. The advisor let’s me know what is needed, always ask if I have questions, lets me know when I can expect the vehicle to be ready and then always call The advisor let’s me know what is needed, always ask if I have questions, lets me know when I can expect the vehicle to be ready and then always calls. Every time I arrive to pick up my vehicle they go over everything and have my car brought to me. More
BUYER BEWARE Our kia soul got totaled in a accident that was not our fault. I started looking for a replacement car. We like the Kia Seltos and found that Lou Sobh had 2 in stock. I drove to the dealership was not our fault. I started looking for a replacement car. We like the Kia Seltos and found that Lou Sobh had 2 in stock. I drove to the dealership over 30 miles from my house and met salesman Chris Erickson. he looked and both cares had been sold he said he had 4 Seltos coming in. I asked about the price and he said that Lou Sobh has added $3000 to the MSRP. I told him that I was going to buy today but I wanted to purchase it at the MSRP of $24710. He said they would not do that and ALL CARS AT LOU SOBH HAD $3000 ADDED TO THE MSRP. WHAT this is just Highway robbery. They try to justice this charge by saying it has a paint protection package and a Nitrogen fill in the tires. REALLY you must be kidding. There is no more chip shortage and there is no car shortage. this dealer has 6 Seltos coming in 6 weeks. I asked for the sales manger who would not even come over and talk to me. What a way to treat a customer. I need a car and I thought that Lou Sobh do want there web site says. Whether you’re visiting our state of the art service department or shopping for your next vehicle, we look forward to giving you the very best automotive experience ever! I had the worst experience... I would hope that the owner would call me and please explain why I was treated this way. My name is Mike and Chris has my contact number from my visit Sunday. More
The dealership was extremely friendly overall and our sales person, Chris was very knowledgeable and attentive throughout the process. Our finance person was very quick and courteous as well! Definitely sales person, Chris was very knowledgeable and attentive throughout the process. Our finance person was very quick and courteous as well! Definitely would refer Lou sob and Chris! More