
Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
Jeremy was amazing as usual! I accidentally showed up a week early and he was able to work me into the schedule! This was really apprecaited as I had already moved meetings aro I accidentally showed up a week early and he was able to work me into the schedule! This was really apprecaited as I had already moved meetings around to be there at that time and it helped me out a lot! Thank you Jeremy and Lou Sobh Kia! More
Work was completed as requested. However, while I’m not “downgrading” the maintenance folks for the great confusion on one item, it led to the requirement for yet another appointment However, while I’m not “downgrading” the maintenance folks for the great confusion on one item, it led to the requirement for yet another appointment. I asked the service Tech if they also fixed the charging pad that was no longer charging my phone. Maintenance said it was working & no repairs were needed. So, the service tech & I tried to charge our phones. Both would not charge. The tech took my Telluride back into the shop. Maintenance then said, “Oh, there is a short somewhere under the pad & the replacement unit would be in next week.” Now I had to wonder IF maintence didn’t just “pencil whip” that item. I cannot prove it, so I complained to no one. I’m still suspicious, though. More
Lou Sobh Kia never seizes to amaze me, I walked in for an unscheduled oil change and was quoted 1.5-2 hours and my service was completed in about 40 minutes. My husband and I have been shopping with Lou Sobh unscheduled oil change and was quoted 1.5-2 hours and my service was completed in about 40 minutes. My husband and I have been shopping with Lou Sobh Kia for about 3 years now and refuse to do business elsewhere! I HIGHLY recommend this dealer! More
Very pleasant salespeople and finance personnel. A shout out to Nick in the service department for walking us through the set-up of the technology. A shout out to Nick in the service department for walking us through the set-up of the technology. More
I received top billing with Lou Sobh on continued maintenance of my vehicle. I have always had great dealing with Lou Sobh Kia and hope it will continue maintenance of my vehicle. I have always had great dealing with Lou Sobh Kia and hope it will continue More
All team members that I worked with were extremely friendly and amazing to work with! I initially worked with Nick, then met with Jeff when I arrived at the dealer. He got the truck ready very quickly friendly and amazing to work with! I initially worked with Nick, then met with Jeff when I arrived at the dealer. He got the truck ready very quickly, I test drove the truck with (I am very sorry I am blanking out on her name but I believe it was Alexis) and signed my initial paperwork with her. She was so friendly and made the experience that much easier and less stressful. Matt I believe was his name in the finanace department was very professional and explained the final details and paperwork very thoroughly and was like the cherry on top to complete my experience. I would absolutely seek them out in the future and recommend to friends and family. Thank you so much for getting me in my dream truck! Jacob Veiga More