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Lou Sobh Kia

Cumming, GA

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Reviews
Vehicles
4.7
1,627 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,627 reviews

July 18, 2026

5 The service employees were very kind and attentive to my needs, and the work was completed in a short amount of time. More

by basstbone27
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Aug 07, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad our service team provided attentive care and got your vehicle back to you in a timely manner. We appreciate your support and thank you for choosing Lou Sobh Kia!

July 18, 2026

Everyone is very nice. However, this is the second time that they did not reset codes and I came in for full service and maintenance and my windshield cleaner was not refil More

by tromblyjenny
Recommend Dealer
No
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Aug 06, 2026 -

Lou Sobh Kia responded

Thank you for sharing your feedback. We're glad to hear our team was friendly, but we're very sorry to learn about your experience. We understand how disappointing it is when expected maintenance items are missed, especially more than once. This is not the level of service we strive to provide. Please reach out to our Service Manager, Harald Hagen, at hhangen@lousobhkia.com or (678) 679-7283 so we can learn more about what happened and work toward making this right.

July 16, 2026

Great service as usual Will be back when other service is due Out of words More

by Miamech
Recommend Dealer
Yes
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We're happy to hear you had another great service experience. We appreciate your business and look forward to seeing you at your next visit!

July 16, 2026

Very nice and fast service they always do an amazing job Fast, reliable, friendly, accommodating More

by jasmine.ilyas18
Recommend Dealer
Yes
Print
Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad our team provided the fast, friendly, and reliable service you deserve. We appreciate your support and look forward to serving you again!

July 16, 2026

First visit to the service center which I was very impressed. Linda was very helpful in letting me know the process. Sent me an email and even called when it was ready for pickup. Overall very good More

by DEREECE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful feedback! We're so glad your first visit to our service department was a positive one. We'll be sure to share your kind words with Linda. We appreciate your business and look forward to seeing you again!

July 15, 2026

I am not sure who Matt Harvey was. A very nice young lady helped us. This was the second car I bought at your dealership. More

by Suzannealf
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harvey
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for choosing Lou Sobh Kia again! We truly appreciate your continued trust in our dealership. We're glad our team took great care of you, and we hope you enjoy your new vehicle. Congratulations!

July 15, 2026

Very friendly and helpful. Very knowledgeable of thier vehicles. Treat you like family and want to help you get what you want, and get you the best deal they can. More

by GEORYE
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harvey
Print
Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're thrilled to hear our team provided a friendly and knowledgeable experience while helping you find the right vehicle. We appreciate your kind words and thank you for choosing Lou Sobh Kia!

July 14, 2026

The experience was a good one. On the day I went in, they were extremely busy but the wait time wasn't too long. Overall, they worked to get everyone serviced in a timely manner. More

by LANETHALATIMORE1974
Recommend Dealer
Yes
Employees Worked With
Use
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your review! We're glad to hear you had a positive experience with our service team. Even on a busy day, we're happy we could get you taken care of in a timely manner. We appreciate your patience and look forward to seeing you again at Lou Sobh Kia!

July 11, 2026

Amber was amazingly helpful and quick with my Sorento being dropped to service and it was out in no time. Amazing! More

by ridvan.kamalov
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock, Amber Woodcock
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're thrilled to hear Amber provided such helpful and efficient service and got your Sorento back on the road quickly. We appreciate your kind words and look forward to seeing you again at Lou Sobh Kia!

July 11, 2026

Very welcoming, smiled and kind. Got my work done in a very timely manner I was made to feel very comfortable and the work was done efficiently More

by chutson
Recommend Dealer
Yes
Employees Worked With
Derek
Print
Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We're happy to hear Derek made you feel welcome and that your service was completed efficiently and on time. We appreciate you choosing Lou Sobh Kia and look forward to your next visit!

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