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Lou Sobh Kia

Cumming, GA

4.7
1,643 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,643 reviews

September 05, 2026

I had an outstanding experience with Derek Mugee during my recent visit to have the recalls on my Kia Sportage taken care of. Derek provided top-notch customer service and truly went above and beyond. I More

by Abdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review, Abdel! We’re so glad Derek was able to take care of you and make your visit as easy as possible. We’ll be sure to share your kind words with him. We truly appreciate you choosing Lou Sobh Kia!

September 01, 2026

Lou Sob Kia always delivers great service and a friendly staff. This place is always clean and well maintained. More

by lino65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Lou Sobh Kia responded

Thank you for the kind words! We’re glad our team continues to provide friendly, dependable service and that you enjoy your experience at Lou Sobh Kia. We truly appreciate your continued trust in our team!

September 01, 2026

They were very thorough in determining the source of the noises I had and they fixed it very quickly. The car runs great now! More

by pblaconia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Lou Sobh Kia responded

Thank you for the great feedback! We’re glad Derek and our service team were able to get to the bottom of the issue and get you back on the road quickly. It’s always our goal to make sure the job is done right. We appreciate you choosing Lou Sobh Kia!

August 30, 2026

My car was serviced quickly and professionally. Friendly staff. I received a very Good customer service. More

by manu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for the great review, Manu! We’re glad our service team was able to make your visit quick, professional, and welcoming. We appreciate you choosing Lou Sobh Kia and trusting us with your vehicle!

August 27, 2026

Overall the experience was great and especially chris was great with service and follow up More

by lachowdary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris
Sep 01, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re so glad you had such a great experience and that Chris went above and beyond with your service and follow up. We truly appreciate you choosing Lou Sobh Kia!

August 27, 2026

Absolutely wonderful experience! The dealershipo is very clean and welcoming, and I love that they even have a playroom for my little ones. The service department is truly top notch, More

by fun4allwith4kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonah Peppers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for such a thoughtful review! We’re so glad Yonah took great care of you and made your service visit a positive one from start to finish. We’ll be sure to share your kind words with her and the rest of our service team. We also love hearing that your family enjoys our playroom while you’re here! We truly appreciate your continued trust in Lou Sobh Kia and look forward to seeing you and your Sorento again!

August 16, 2026

Jeff Clark at Lou Sobh Kia - 10/10. Honest, knowledgeable, and actually listens to what you want. Got me a great deal on my sorento with zero hassle. Best in the business. More

by surya josyula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Lou Sobh Kia responded

Thank you for the great review, Surya! We’re so glad Jeff made your experience easy and straightforward while helping you find the right Sorento. We’ll be sure to pass along your kind words to him. Congratulations on your new Sorento, and thank you for choosing Lou Sobh Kia!

August 06, 2026

The team was very nice and right on time with our scheduled service. Thanks for a great experience. More

by bob gargosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
Aug 12, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review, Bob! We're delighted to hear our team provided friendly service and got you taken care of right on schedule. We'll be sure to share your kind words with the team. We appreciate you choosing Lou Sobh Kia and look forward to serving you again!

August 03, 2026

Great customer service. Friendly, courteous, attentive and helpful. Clean and convenient. I was very happy More

by Sadie Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Amber Woodcock
Aug 03, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review, Sadie! We're so glad you had such a positive experience with our team. Providing friendly, attentive service in a clean and welcoming environment is always our goal. We appreciate your support and look forward to seeing you again!

August 01, 2026

Great service. Best Kia dealership in Georgia. They listen to my concerns. Would recommend this dealership to everyone. More

by billbryan5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
Aug 03, 2026 -

Lou Sobh Kia responded

Thank you for the amazing review! We're honored to hear you consider us the best Kia dealership in Georgia. Taking the time to listen to our customers and provide great service is always our goal. We truly appreciate your recommendation and look forward to serving you again!