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Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,041 reviews
September 22, 2024
Beautiful modern clean dealership. Even the parking lot of new inventory was well organized and easy to shop. An amazing selection in each model of colors and options. Made for an ea Even the parking lot of new inventory was well organized and easy to shop. An amazing selection in each model of colors and options. Made for an easier decision. More
by averyhowell
Employees Worked With
Jason Stough
September 14, 2024
Alexis was the very best salesperson that I have ever had. She was down to earth, and allowed me the time to test vehicles with no rushing to decide. My choice came fast after test driving the new Kia Se had. She was down to earth, and allowed me the time to test vehicles with no rushing to decide. My choice came fast after test driving the new Kia Seltos. It’s the perfect vehicle for me. Thank you, Alexis! More
by dmacmanes
Employees Worked With
Matt in finance
September 12, 2024
“Zorro” was the best car salesman I have ever dealt with. He is the reason I bought a new KIA and did not return to another dealership. He has made me feel welcome to return with any questions regarding my n He is the reason I bought a new KIA and did not return to another dealership. He has made me feel welcome to return with any questions regarding my new Telluride as there are alot of new options. The entire staff was great, especially Tim Tyler. I would not hesitate to recommend Lou Sobh KIA to anyone. More
by Chrissaclark
Employees Worked With
Tim Tyler
August 29, 2024
I purchased a new 2025 Kia carnival from Carriage Kia of Woodstock on July 10, 2024. I encountered that the Vehicle was not starting on July 23 and requested roadside assistance to jump. They could not kee Woodstock on July 10, 2024. I encountered that the Vehicle was not starting on July 23 and requested roadside assistance to jump. They could not keep the vehicle on after jumping, so they had to tow it to Lou Sobh Kia. The vehicle was driven 495 miles at this time. After 2 days Lou Sobh's service manager got back with an estimate of $8028.46 They said someone reverse-jumped the vehicle and burnt the alternator, Wiring harness and ECU. They kept the vehicle with them for more than 18 days and said that I needed to pay the above price to get the vehicle fixed. Eventually, I contacted Carriage Kia and they towed the vehicle back to Woodstock and they fixed it within 6 days without any charge to me. They only had to replace the fuse to fix the vehicle. I was extremely stressed at that time as I was left without my primary vehicle and had to uber, rent a car or Taxi around for day-to-day things. They were essentially trying to charge me more than $8000 for fixing something that was not broken. BE AWARE OF SUCH More
by nickzoomer
Employees Worked With
Mw
