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Lou Sobh Kia

Cumming, GA

4.9
1,036 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

February 20, 2023

Always fast, consistent, and reasonably priced. Your service staff is top-notch and I feel confident about the quality of work. Thanks. More

by wke17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
February 19, 2023

Work was completed as requested. However, while I’m not “downgrading” the maintenance folks for the great confusion on one item, it led to the requirement for yet another appointment More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
February 18, 2023

Great customer service! Always am pleasure to come visit this location! The best always! Great job! More

by Nixalizmestre
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
February 17, 2023

Excellent service and comfortable waiting area, my service took less than an hour, the car was returned clean, I had a great experience! More

by grantee.zealots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
February 14, 2023

Lou Sobh Kia never seizes to amaze me, I walked in for an unscheduled oil change and was quoted 1.5-2 hours and my service was completed in about 40 minutes. My husband and I have been shopping with Lou Sobh More

by Angelinalee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian, Jeff Leftkowitz
February 10, 2023

Very pleasant salespeople and finance personnel. A shout out to Nick in the service department for walking us through the set-up of the technology. More

by Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in the service area and Kevin our salesman, Tim Tyler
February 02, 2023

Service dept especially Jeremy & Jeff always provide exceptional customer service. My experience has always great! More

by Melindagay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Sosebee, Jeff Christian
January 29, 2023

I received top billing with Lou Sobh on continued maintenance of my vehicle. I have always had great dealing with Lou Sobh Kia and hope it will continue More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Sosebee
Feb 02, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 28, 2023

All team members that I worked with were extremely friendly and amazing to work with! I initially worked with Nick, then met with Jeff when I arrived at the dealer. He got the truck ready very quickly More

by Jacob Veiga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Matt I believe was his name (finance), Alexis, Jeff Leftkowitz
January 25, 2023

Really great and easy experience. I was in and out in 2 hours. Very attentive staff. Nick Grieme was super easy and friendly to deal with. More

by angie.clark2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grieme
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