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Lou Sobh Kia

Cumming, GA

4.9
1,036 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

May 19, 2023

Very easy and enjoyable buying experience. The service department exceeded our expectations. The waiting area is comfortable and they completed the service in much less time than they promise More

by fposada2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Mattox - Sales
May 16, 2023

My air bag recall was completed in a timely and professional manner. I would highly recommend the service department. More

by raycartee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the girl's name who greeted me and handled my request. She was excellent.
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 15, 2023

Appointment are always on time. Staff is always courteous, pleasant and accommodating. Comfortable waiting area. Very clean restrooms. More

by b_whiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
May 14, 2023

Experience was fantastic! Kevin Corley was AMAZING and so very helpful! Will definitely recommend to anyone! Second time buying a car and this go around was so much easier and More

by Heidi Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Corley
May 08, 2023

The staff that looked after me were very friendly and professional, quick service and overall great experience. More

by Courtney
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady I dealt with in the service department doesn’t seem to be listed above
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

The service as usual with Lou Sobh was excellent and Martha in the service department kept me informed of what was happening with my Sportage throughout the whole process. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha, Rusty Sosebee
May 30, 2023 -

Lou Sobh Kia responded

We will pass the compliment along to Martha! Thank you for the review and for choosing Lou Sobh Kia!

April 27, 2023

Consistent professional service. You get the same great service at each visit. Glad that popcorn is back. I missed it during Covid. Unfortunately, you have to walk all the way to the More

by Private
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future! We will definitely keep the snack suggestion in mind!

April 23, 2023

Exceptional customer support and service, was treated with curtesy and offered all the support that I needed More

by Kennedynuhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 21, 2023

Good service and a job well done. Appreciated their hospitality and the service I had done on my car. More

by presleighhporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 17, 2023

I was there for a recall. ...Everyone was friendly from service to lady making sure the waiting area was spotless. More

by melmom113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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