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Lou Sobh Kia

Cumming, GA

4.9
1,041 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,041 reviews

June 18, 2023

Alexis Mattox was the driving force that I purchased the car from your dealership. It took me 1 1/2 hrs to get there. She knew all the answers to my questions. She found my car for me. It actually came i More

by pvoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Mattox
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We will be sure to pass the compliment along to Alexis. We really appreciate your review and your business. Congrats on your new ride!

June 17, 2023

Friendly people with exceptional service; is this enough to qualify for a 15 word response? More

by rsheppard13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future! I think that was almost 15 words:)

June 12, 2023

took our 2023 sportage in at appointment time. no waiting. covered items to be addressed and services needed. told me about 1 hr 45 min. went next door to wait at dunkin donuts. texted me right on More

by bogo999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 11, 2023

We had a great experience with our Telluride purchase. Jon Young was our service representative. He was very knowledgeable of the Telluride trims. I would highly recommend Jon for your next Kia purchase. More

by JasKat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Young
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 11, 2023

Everyone was very professional and knowledgeable. Garrett the service advisor is so informative and very knowledgeable about your product. A very pleasurable experience. More

by Shellyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Stettler, J.D. Burns
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 10, 2023

Alexandra Moon & her partner Jessica made my buying experience seamless! I am grateful for their hard work & would commend them to you without hesitation. More

by rainbowelove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexandra Moom
Jul 07, 2023 -

Lou Sobh Kia responded

Great to hear! We will pass the compliment along to Jessica and Alexandra! We appreciate your business and wish you congratulations on your new vehicle!

June 07, 2023

I truly appreciate Jeremy giving ear to my concerns and relating them to the service crew. Also for taking the time to thoroughly explain the results of the inspection. More

by haratzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford ????????
Jul 07, 2023 -

Lou Sobh Kia responded

Thank you so much for your review. We will pass the compliment along to Jeremy! We appreciate your review and your loyalty.

June 07, 2023

Excellent customer service as usual! I would not have my Sorento serviced any where else. Jeremy is outstanding! More

by Flinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Lou Sobh Kia responded

We will pass the compliment along to Jeremy. Thanks for leaving a review and for choosing Lou Sobh Kia!!

June 04, 2023

Very clean, extremely friendly and helpful! Efficient, great to work with, polite, courteous, and awesome group of people More

by hctkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Young
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 03, 2023

This dealership is phenomenal. This is the second vehicle we have purchased from Lou Sobh. Jeff Clark was exceptional in finding us an unfindable vehicle in the color and trim le More

by valentour_j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Mattox, Jeff Clark, Matt in Finance
Jul 07, 2023 -

Lou Sobh Kia responded

Congratulations on your new ride! We will pass the compliment along to Jeff C. and the team. Thank you fro choosing Lou Sobh Kia!

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