
Lou Sobh Kia
Cumming, GA
Filter Reviews by Keyword
By Type
Showing 1,058 reviews
Kia Optima needed engine replacement. Jeremy was my service rep. Service was completed much faster than I anticipated. Several other dealerships didn’t even have appointments until weeks Jeremy was my service rep. Service was completed much faster than I anticipated. Several other dealerships didn’t even have appointments until weeks later. Jeremy constantly kept me updated throughout the process. Thank you! More
I love the free WiFi & the coffee. They did an outstanding job and I think they even washed the exterior of my car. They also fit me in when my appointment did not show up in the compu They did an outstanding job and I think they even washed the exterior of my car. They also fit me in when my appointment did not show up in the computer. I made the appointment the night before. I must have gotten someones cancellation. They were polite about this, did not complain & my car was serviced quickly. More
Alex Moon *genuinely* bent over backwards to get me my car. I would not have bought from this dealership if she wouldn’t have been my salesperson! She 100% sold me on the car and then made sure I got it e car. I would not have bought from this dealership if she wouldn’t have been my salesperson! She 100% sold me on the car and then made sure I got it even after a dozen hiccups that were out of her control! 10/10 More
We were helped right away and everyone we talked to was courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. More
Outstanding experience every time. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. More
Outstanding service always and Jeff, who helped me from the moment I pulled up to the moment my car was ready was amazing. He even helped explain how to put on a wiper, lol. Love this location! the moment I pulled up to the moment my car was ready was amazing. He even helped explain how to put on a wiper, lol. Love this location! More
Outstanding staff and service! At almost 49 years old I always vowed to steer clear of dealerships for service and parts but Lou Sobh Kia has changed that!! Not sure about how comp At almost 49 years old I always vowed to steer clear of dealerships for service and parts but Lou Sobh Kia has changed that!! Not sure about how competitive they are with oil changes and such but I am considering having all my service needs taken care of by their staff. My son also bought his first new vehicle there and his sale person was phenomenal, informative, patient, and not pushy at all!! More
The service was excellent and on time! I had appointment at 8:00 am and they took my car right away. They customer waiting area is excellent also and had everything to spend my waiting tim I had appointment at 8:00 am and they took my car right away. They customer waiting area is excellent also and had everything to spend my waiting time working with my office laptop. More