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Lou Sobh Kia

Cumming, GA

4.9
1,041 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,041 reviews

July 06, 2023

Outstanding service always and Jeff, who helped me from the moment I pulled up to the moment my car was ready was amazing. He even helped explain how to put on a wiper, lol. Love this location! More

by Nixalizmestre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

Thanks for the review!We appreciate your business and we are so happy that you enjoyed your experience.

July 03, 2023

Outstanding staff and service! At almost 49 years old I always vowed to steer clear of dealerships for service and parts but Lou Sobh Kia has changed that!! Not sure about how comp More

by allenrlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We will be sure to share your compliment with the team! Thanks for choosing Lou Sobh Kia!

Jul 09, 2023 -

allenrlyons responded

Again….outstanding experience. Had Lou Sobh Kia install a Borla Exhaust on my Kia Stinger GT2 and it is amazing! Not only does it look wonderful but the sound makes me smile every time I press the pedal. In addition to prices being competitive with other service shops, every single person I talked with at the service department was extremely personable and they give you that “family” atmosphere. I will certainly be performing all my service with Lou Sobh Kia!!

July 02, 2023

The service was excellent and on time! I had appointment at 8:00 am and they took my car right away. They customer waiting area is excellent also and had everything to spend my waiting tim More

by Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 30, 2023

Excellent staff and service; got us exactly the car we wanted. Seamless process and would highly recommend them. More

by heatherhobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony - Finance, J.D. Burns
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We really appreciate your business and look forward to serving you again in the future!

June 29, 2023

Excellent experience! William Castaneda made it easy and was a joy to work with. I would recommend to all ! More

by raejennings
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Castaneda, Tim Bennett, Matt Harvey
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 26, 2023

Service is always great. But the prices seem to have gone up quite a bit. I may have to find an alternative place to take my car..☹️ More

by Cjacks13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 07, 2023 -

Lou Sobh Kia responded

We will be sad to loose you but understand that the economy is changing. Thank you for being a loyal customer and for your review.

June 26, 2023

I found the service to be on spot had very good experience, friendly atmosphere and employees More

by ricky.holcombe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 21, 2023

We appreciate this KIA dealership close to us because it had the car we wanted after we shopped around for several weeks. The sales representative was very nice and helpful. More

by idelmacecilio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Taylor
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 21, 2023

Excellent purchase experience. We came to a price quickly and there were no surprises. Completion of the transaction was fast and I was in and out the door in my new vehicle. More

by Oliver
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Corley (5 Stars), Tim Tyler, Matt Harvey
Jul 07, 2023 -

Lou Sobh Kia responded

Congratulations on your new vehicle!! We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 18, 2023

Easy, no pressure. They had the car I wanted for a good price, and I was able to complete the transaction quickly. More

by dede_young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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