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Lou Sobh Kia

Cumming, GA

4.9
1,036 Reviews

1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

July 24, 2023

Lou Sobh Kia does a great job helping a customer find a vehicle at the right price. More

by JROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Mattox
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 19, 2023

Alex Moon *genuinely* bent over backwards to get me my car. I would not have bought from this dealership if she wouldn’t have been my salesperson! She 100% sold me on the car and then made sure I got it e More

by allieajones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Moon 5 stars, Matt Harvey
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 18, 2023

Garrett was great! He worked it out so I can get my key Sorrento service before my family road trip! More

by austinmack783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett. Five stars!
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 15, 2023

We were helped right away and everyone we talked to was courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. More

by Heald.angela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Jul 31, 2023 -

Lou Sobh Kia responded

Thank you for the review. We appreciate your business and we are sorry about the key. We order them from the manufacturer and it unfortunately is expensive.

July 07, 2023

Outstanding experience every time. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. More

by gaingareading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 06, 2023

Outstanding service always and Jeff, who helped me from the moment I pulled up to the moment my car was ready was amazing. He even helped explain how to put on a wiper, lol. Love this location! More

by Nixalizmestre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

Thanks for the review!We appreciate your business and we are so happy that you enjoyed your experience.

July 03, 2023

Outstanding staff and service! At almost 49 years old I always vowed to steer clear of dealerships for service and parts but Lou Sobh Kia has changed that!! Not sure about how comp More

by allenrlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We will be sure to share your compliment with the team! Thanks for choosing Lou Sobh Kia!

Jul 09, 2023 -

allenrlyons responded

Again….outstanding experience. Had Lou Sobh Kia install a Borla Exhaust on my Kia Stinger GT2 and it is amazing! Not only does it look wonderful but the sound makes me smile every time I press the pedal. In addition to prices being competitive with other service shops, every single person I talked with at the service department was extremely personable and they give you that “family” atmosphere. I will certainly be performing all my service with Lou Sobh Kia!!

July 02, 2023

The service was excellent and on time! I had appointment at 8:00 am and they took my car right away. They customer waiting area is excellent also and had everything to spend my waiting tim More

by Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 30, 2023

Excellent staff and service; got us exactly the car we wanted. Seamless process and would highly recommend them. More

by heatherhobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony - Finance, J.D. Burns
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We really appreciate your business and look forward to serving you again in the future!

June 29, 2023

Excellent experience! William Castaneda made it easy and was a joy to work with. I would recommend to all ! More

by raejennings
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Castaneda, Tim Bennett, Matt Harvey
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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