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Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,041 reviews
August 05, 2023
Service was great. Lou Sobh does a great job providing quality customer care. I received a warm welcome from Phillip, who informed me of what my vehicle would be checke Lou Sobh does a great job providing quality customer care. I received a warm welcome from Phillip, who informed me of what my vehicle would be checked for. More
by bapplewhite9
Employees Worked With
Phillip
August 04, 2023
Kia Optima needed engine replacement. Jeremy was my service rep. Service was completed much faster than I anticipated. Several other dealerships didn’t even have appointments until weeks Jeremy was my service rep. Service was completed much faster than I anticipated. Several other dealerships didn’t even have appointments until weeks later. Jeremy constantly kept me updated throughout the process. Thank you! More
by matttener
Employees Worked With
Jeremy and mechanic doing the engine change.
July 24, 2023
I love the free WiFi & the coffee. They did an outstanding job and I think they even washed the exterior of my car. They also fit me in when my appointment did not show up in the compu They did an outstanding job and I think they even washed the exterior of my car. They also fit me in when my appointment did not show up in the computer. I made the appointment the night before. I must have gotten someones cancellation. They were polite about this, did not complain & my car was serviced quickly. More
by southernstar
Employees Worked With
Jeff Christian
July 19, 2023
Alex Moon *genuinely* bent over backwards to get me my car. I would not have bought from this dealership if she wouldn’t have been my salesperson! She 100% sold me on the car and then made sure I got it e car. I would not have bought from this dealership if she wouldn’t have been my salesperson! She 100% sold me on the car and then made sure I got it even after a dozen hiccups that were out of her control! 10/10 More
by allieajones
Employees Worked With
Alex Moon 5 stars, Matt Harvey
July 15, 2023
We were helped right away and everyone we talked to was courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. More
by Heald.angela
Employees Worked With
Stephanie Harmon, Jeff Christian
July 07, 2023
Outstanding experience every time. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. More
by gaingareading
Employees Worked With
Garrett
