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Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 18, 2015
"Awesome customer service" Everyone we dealt with was extremely friendly, helpful and professional. Having first communicated with the internet sales rep to iron out the details Everyone we dealt with was extremely friendly, helpful and professional. Having first communicated with the internet sales rep to iron out the details for the purchase of the car we were interested in we were pleased upon arrival at the dealership to find the exact car we discussed waiting for us. It was smooth sailing from beginning to end and all of the employees treated us like family, even the ones just passing through greeted us with a big smile. We would definitely recommend Lou Sobh Kia to anyone we come in contact with who is car shopping. More
by mjm6491
Employees Worked With
Will Cray, Ralph Bullard
December 15, 2015
Excellent Service Excellent costumer service. Chris (our sales guy) really knew his stuff. He knew exactly where the car we wanted was in the lot & let us take our time Excellent costumer service. Chris (our sales guy) really knew his stuff. He knew exactly where the car we wanted was in the lot & let us take our time picking out the exact one we wanted. & when it came to making a deal, Chris & Richard really made sure we got the best one possible. More
by H-C
Employees Worked With
Chris Gardner
December 13, 2015
Best Used Car Experience Ever! Santi Gala (our salesperson) and Tim (his Manager) were both great and a pleasure to do business with. Santi made sure our experience was pleasant an Santi Gala (our salesperson) and Tim (his Manager) were both great and a pleasure to do business with. Santi made sure our experience was pleasant and he was not aggressive as some sales staff are. He worked with us and followed up with his Manager to make sure that we got the best deal they could offer. The outcome of the experience was that we bought the car we had our heart set on, thanks to a staff that worked with us and our budget. This is a great dealership to do business with and I would highly recommend them to anyone for their next car purchase. More
by DKWood
Employees Worked With
Tim Bennett, Santi Gala
December 13, 2015
I absolutely love it! Chris made my buying experience short, acceptable and without the industry buying pressures. He knows how to meet the customer needs without over pr Chris made my buying experience short, acceptable and without the industry buying pressures. He knows how to meet the customer needs without over presenting himself and allowed me to have a great buying experience and feel good about my purchase. More
by kizj2015
Employees Worked With
Chris Gardner
December 11, 2015
Marty and Robert were fantastic I leased a new Sorrento. They gave me a very fair deal and treated me with great respect. They were very efficient and timely in leasing my new car. I I leased a new Sorrento. They gave me a very fair deal and treated me with great respect. They were very efficient and timely in leasing my new car. I would highly recommend them in buying your next car. I love my new Kia. More
by Nancy's
Employees Worked With
Marty McCall
December 11, 2015
Amazing! Holly Frankovich was amazing! My boyfriend and I were looking for a specific car, found it online at Lou Sobh Kia. We spoke to Holly Frankovich, we have never had any dealership or My boyfriend and I were looking for a specific car, found it online at Lou Sobh Kia. We spoke to Holly Frankovich, we have never had any dealership or salesman give us the customer service that Holly did. She was outstanding. The entire experience was beyond great. We will continue to use her in any future purchases we make. I can't express enough how helpful she was and how thankful for the experience we had. More
by Suni23
December 09, 2015
Great experience Chris was very welcoming and very helpful on our journey to purchase a new car. He helped us gauge on what size vehicle we might need. He had lots of Chris was very welcoming and very helpful on our journey to purchase a new car. He helped us gauge on what size vehicle we might need. He had lots of info on the one wee were interested in and the. Different options it had available. He explained features while we test drove. He made sure that the car we wanted met every little detail we wanted. During the paperwork and closing he made sure to explain things thoroughly and helped with it all. He also made sure we had a beverage or comfortable. He is very friendly and a great Kia dealer! Hope to see him when we come back for future business. Thanks! More
by Kelskc
Employees Worked With
Chris Gardner
December 09, 2015
Perfect I was given perfect customer service while purchasing my new Kia. Marty was informative and knew everything I asked about. She gave me a detailed walk I was given perfect customer service while purchasing my new Kia. Marty was informative and knew everything I asked about. She gave me a detailed walk thru of all the features. Marty was great to work with. The finance Dept was just as nice. They were fast and explained all things with detail. No complaints and would recommend friends and family to this dealership. More
by TRS75
Employees Worked With
Marty McCall
December 07, 2015
Very Pleasant Experience at Lou Sobh Kia in Cumming. I highly recommend Lou Sobh Kia in Cumming, GA to anyone looking for a Great Quality Kia and Awesome Experience. I've been through many car buying exp I highly recommend Lou Sobh Kia in Cumming, GA to anyone looking for a Great Quality Kia and Awesome Experience. I've been through many car buying experiences and have never felt as Great about my decision like I do with them. Ms. Holly, my sales representative, was very pleasant and gave me a very personal and reliable experience. I didn't feel pressured or in the dark about anything. She was very detailed and knowledgeable about the car. She made sure I knew about all of the features and how to work them before I drove off. Lou Sobh has Great Quality cars at reasonable prices. They also make sure that they are in their best shape before leaving the lot. I truly appreciate they're willingness to work with me in getting a Kia, which I LOVE! More
by JaleesaJanae
December 07, 2015
Very profesionals, excellent service The entire experience at Lou Sobh Kia was far above any dealership I have used before. Chris Gardner and Danny Pelegrin were very professionals and The entire experience at Lou Sobh Kia was far above any dealership I have used before. Chris Gardner and Danny Pelegrin were very professionals and helpful the entire transaction. They show me step by step all new gadgets on my new K900. I highly recommend this dealership, you won't be disappointed. More
by PrimeSteaksguy
Employees Worked With
Danny Pelegrin, Chris Gardner
