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Lou Sobh Kia

Cumming, GA

Overview
Reviews
Vehicles
4.9
1,036 Reviews
Call Dealership (470) 380-0831
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,036 reviews

October 07, 2023

Great staff very courteous and welcoming. My experience so far has been wonderful and will continue to be doing business with them. I will definitely recommend them to anyone I know. More

by dionne.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
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Oct 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 02, 2023

I was quoted a time of an hour to an hour and a half for an oil change service and to repair a recall. I was pleasantly surprised when my car was ready in 40 minutes! More

by borosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
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Oct 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 22, 2023

Quoted 1hr wait time and only had to wait 23 minutes. Very nice staff and waiting area was very comfortable. More

by star427ksh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stettle
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Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 19, 2023

Garrett Stettler Was an great service advisor i would definitely recommend him to others -casey More

by jubilee_searing.0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stettler
Report | Print
September 18, 2023

The service was quick and easy. As always a great experience! Happy as always! Great! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
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Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 16, 2023

I had a wonderful experience at Lou Sobh Kia. The service department was clean and the gentleman that checked my Kia in was extremely nice and explained everything that was going to be done. More

by sharongayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Report | Print
September 16, 2023

Jeff was great. The delivery was on point. I would recommend the dealership to others More

by Robert wagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bennett, Tim Tyler, Jeff Christian, Jeff Leftkowitz
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September 15, 2023

Setting up the maintenance and recall work was very easy. Helpful staff at check in. Nice waiting facilities. Quick service that appears to be top quality. More

by rujohnso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
September 09, 2023

Awesome customer service disappointed in no follow up for tint and items I left in glove compartment More

by Jazz914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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Oct 30, 2023 -

Lou Sobh Kia responded

Thanks for the review. We apologize for the lack of follow up. We are always working to better our experience.

September 03, 2023

Always a good experience at this dealership. Good communication and everyone is pleasant to deal with. More

by IrishGator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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