Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Sobh Kia
Cumming, GA
1,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,041 reviews
November 02, 2024
I went in for a recall issue and this was my first time there. The recall letter stated the repair could take up to 2 hours but I was out within 30 minutes. Jeremy was great and made sure I had everything there. The recall letter stated the repair could take up to 2 hours but I was out within 30 minutes. Jeremy was great and made sure I had everything I needed. Everyone that I spoke to was very nice and helpful. I will highly recommend. More
by dmckinney52
Employees Worked With
Jeremy
October 15, 2024
Jeff was awesome! !! It took longer than expected to fix my car, but I was given a loaner car which I actually didn’t want to return! Overall great experience. !! It took longer than expected to fix my car, but I was given a loaner car which I actually didn’t want to return! Overall great experience. More
by Lee
Employees Worked With
Jeff Christian
October 10, 2024
Good dealership but I’m still very disappointed that I was charged 5k above MSRP for my K5. Totally took the ‘deal’ out of dealership. was charged 5k above MSRP for my K5. Totally took the ‘deal’ out of dealership. More
by ChesKia
Employees Worked With
Terry Utley, Tim Bennett, J.J. Quest, Stephanie Harmon, Jeff Christian, Jeff Leftkowitz, Bonnie Massingill, Justin Britt, Jeff Lefkowitz
October 04, 2024
It was a pleasure working with the internet sales team Kahlil went trough all the features of my Nero I’m totally pleased with the whole purchase experience Thank You Anthony Siano Kahlil went trough all the features of my Nero I’m totally pleased with the whole purchase experience Thank You Anthony Siano More
by Cigartony57
Employees Worked With
Kahlil
October 03, 2024
Marc Taylor did an outstanding job in helping us buy our Carnival.He went the extra mile in delivering and setting up the car.In fact he is a walking encyclopedia of knowledge about this Carnival. The showr Carnival.He went the extra mile in delivering and setting up the car.In fact he is a walking encyclopedia of knowledge about this Carnival. The showroom ,waiting area,and the bathroom were spotlessly clean. Thank you Marc Taylor and Lou Sohb! More
by meanbird
Employees Worked With
Marc Taylor and Zach, J.D. Burns
October 03, 2024
Overall a very good experience. worked with me on finding what we wanted and were not pushy at all. the two negatives were, having to go through the sales pitch at the end where t worked with me on finding what we wanted and were not pushy at all. the two negatives were, having to go through the sales pitch at the end where they try to up sell you on extended warranties and the process of getting the car through all the paperwork and through detailing took hours. I would do business with them again More
by bsenright
Employees Worked With
Jamie
