
Lou Sobh Kia
Cumming, GA
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service. Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it set up properly. More
It feels like the bare minimum. For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teet For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teeth both times to even give information and the first time I was told it was on because I was overdue for oil change which was not the case. More
I was told on the phone while making an appointment for my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and t my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and they did not know who would've told me that over the phone. More
Great service and sale rep (Alexis). We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. T We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. The Service Department is friendly and responsive. More
Excellent costumer service . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . More
tough to get in touch with a service manager to get response for service update. response for service update. More
They were very professional and respectful of my time. Answered all my questions, very responsive to my needs. Answered all my questions, very responsive to my needs. More
Went in due to a check engine issue. They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! More