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Lou Sobh Kia

Cumming, GA

Overview
Reviews
Vehicles
4.9
1,072 Reviews
Call Dealership (470) 380-0831
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,072 reviews

May 17, 2025

Zorro was amazing! He was kind professional and patient! I never felt pressured! Sales manager was also willing to work with me. More

by jadeann2606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zorro
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May 12, 2025

A fantastic buying experience! The smoothest and most pleasant vehicle purchase I have ever made. More

by perz.allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 12, 2025 -

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled to hear it was your smoothest and most pleasant car-buying experience. Enjoy your new vehicle!

May 09, 2025

It was good , had some waiting time . Needed two sets of keys didn’t get but one , no one wanted to accommodate me with another one . Car could have been cleaned better . Salesman was go More

by Darryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bennett, J.J. Quest, Pierre Corner
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May 12, 2025 -

Lou Sobh Kia responded

Thank you for your feedback, Darryl! We're glad you had a good experience with the salesman and Sales Manager. We apologize for the wait and any inconvenience with the keys and cleaning. Your comments are valuable, and we’ll work on improving these areas for the future.

May 08, 2025

Easy in-line scheduling, informed of upcoming needs for vehicle, Super fast service, comfortable waiting area, excellent lattes! More

by jacquelyn.zahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
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May 12, 2025 -

Lou Sobh Kia responded

Thank you for the fantastic review! We're thrilled to hear the scheduling was easy and that you had a comfortable and speedy service experience. And yes, those lattes definitely add a nice touch!

May 04, 2025

The sales experience was relaxed and professional. The sales person was very knowledgeable with his knowledge of the car we had an into in. We we had made a decision on the car we wanted and the dea More

by GWL745
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
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May 05, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We're glad to hear the process was relaxed and professional, and that both the salesperson and finance team took great care of you at Lou Sobh Kia!

May 02, 2025

Lou Sobh is my only go dealership for service. All my services were done right and to my satisfaction. More

by Karl Browder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
May 02, 2025 -

Lou Sobh Kia responded

Thank you for your loyalty and kind words, Karl! We're glad to hear you're satisfied with our service every time at Lou Sobh Kia!

April 30, 2025

Evan was personal, attentive and promised me he’d get me out in 30mins and he was as good as his word More

by donnap2110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Tumblerow, J.D. Burns
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May 01, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We're thrilled to hear Evan took great care of you and delivered on his promise. We'll be sure to pass along your kind words!

April 28, 2025

my experience this time was positive and Justin, Service Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. More

by marlenelindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
Apr 28, 2025 -

Lou Sobh Kia responded

Thank you for the kind words! We're glad Justin was able to support you and help resolve the issue. We appreciate your trust in us at Lou Sobh Kia!

April 27, 2025

I had a specific need, and your dealership made it happen. I couldn't be more pleased with everyone there. More

by chaztullsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Top of the list, LOUIS, OUTSTANDING!, J.D. Burns, Rusty Sosebee, Tim Tyler, Chase Mueller, Matt Harvey, Dzhafar Alizarov
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Apr 28, 2025 -

Lou Sobh Kia responded

Thank you for your kind feedback! We're thrilled we could help fulfill your specific needs and that you had a positive experience with our team. We truly appreciate your support and look forward to assisting you again in the future at Lou Sobh Kia!

April 09, 2025

Five star service from Tim and Liam on the purchase of our Kia. Dealership was very nice! More

by TK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Bjurbo, Tim Tyler
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Apr 09, 2025 -

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled Tim and Liam provided excellent service, and we're glad you had a great experience at Lou Sobh Kia. Enjoy your new Kia!

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