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4,168 Reviews of Lou Sobh Honda - Service Center
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March 24, 2025
I brought my vehicle in for service back in December of 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the recei 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the receipt until after I paid the service advisor. When I mentioned I paid for an oil change I didn't request the advisor gave me a card for a free future oil change, instead of a refund. Once I got home, I realized the skid plate was hanging down under my car and wasn't properly secured. Fortunately, my husband was able to put my car on jack stands and secure the skid plate for me with some bolts he went and purchased. For this reason, I haven't taken my car back to Lou Sobh for service since then. Fast forward to now, I recently received a recall notice in the mail, so I called Lou Sobh and scheduled the service. Since several years have passed, I thought I would go ahead and have additional service done while the recall was being performed, so I also scheduled for an alignment, a rear differential fluid service and the free oil change to all be performed. I explained to my service advisor Anthony what previously happed several years prior, and he was very nice and apologetic. He also arranged for me to get a complimentary rental car which was very nice. I did notice when I got home with my car that there was no oil change reminder sticker on my windshield, nor was the oil change percentage cleared to 0%, which I would think would be standard. Now I doubt the oil change was even performed and will have to take my car somewhere else for this service. For the second time I'm disappointed in the service I received from Lou Sobh. Johnnie Sue Kirk More
by Johnnie Kirk
Verified CustomerEmployees Worked With
March 24, 2025
Great service as usual at the Lou Sobh Honda, Highly recommend getting service at this location. recommend getting service at this location. More
by sonny
Employees Worked With
March 24, 2025
Whenever I have my car serviced at Lou Sohb Honda, the work is performed with care. I have never had to return for something forgotten or not done. Options to wait or get carpicked up or drop off with rid work is performed with care. I have never had to return for something forgotten or not done. Options to wait or get carpicked up or drop off with ride makes service easy. Employees are easy to work with and make your service experience a good one. More
by CatLady
Employees Worked With
March 23, 2025
I have been into Lou Sobh Honda for a couple of services: one was a simple oil change and tire rotation; the second was for a recall on my 2023 Ridgeline. In both cases Adam was my service contact and he w one was a simple oil change and tire rotation; the second was for a recall on my 2023 Ridgeline. In both cases Adam was my service contact and he was knowledgeable and helpful. The service appointments were on time and my truck was available in the time they had indicated More
by Dewayne
Employees Worked With
March 22, 2025
Gooood Morning Service. ...Every time I bring My Cars to B serviced ,every time I get Excellent Service from Anthony. Anthony Attanasio is a unreplaceable asset to the Honda ...Every time I bring My Cars to B serviced ,every time I get Excellent Service from Anthony. Anthony Attanasio is a unreplaceable asset to the Honda Company. Always W a smile ready to help you in any way He can. Extremely professional & knowledgeable...The same goes for the Mechanic Crew...Have a Bless & Safe week....Sincerely , Ruben Martinez.... More
by ruben65
March 22, 2025
I went to Lou Sobh Honda on a Saturday morning for oil change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! change. I expected to wait long time but it was done within an hour. My coordinator Daniel Wilson was pleasant to interact. Good experience overall! More
by AndyWang
Employees Worked With
March 20, 2025
My recent experience at Lou Sobh Honda was exceptional—fast, professional, and incredibly comfortable while I waited. My technician, Anthony, elevated the entire experience; it felt like havin exceptional—fast, professional, and incredibly comfortable while I waited. My technician, Anthony, elevated the entire experience; it felt like having my own personal Honda minister. I was genuinely amazed when he placed his hand gently on my Civic's dashboard, as if he was intuitively sensing exactly how my car was running. Anthony asked thoughtful questions about my driving habits, past service history, and experiences on the road, which made me feel he genuinely cared about my vehicle's long-term performance. He made spot-on recommendations tailored specifically to my car’s needs, ensuring I left the dealership confident and reassured. Best of all, Anthony shared his personal cell number and encouraged me to text him anytime I have questions or concerns. That's the kind of personalized service and peace of mind that's rare to find. Lou Sobh Honda Service truly defines "state of the art." Highly recommended! More
by tomrutland.4
Employees Worked With
March 19, 2025
Very disappointed in our visit. Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of. Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of. More
by KEN@LLIUSA.COM
Employees Worked With
March 18, 2025
Anthony and the service techs worked diligently to solve an issue that they were unable to replicate when dropped off. The team offered a nominal repair solution that corrected the problem. Top notch custo an issue that they were unable to replicate when dropped off. The team offered a nominal repair solution that corrected the problem. Top notch customer service!! More
by mamaroy
Employees Worked With
March 18, 2025
Anthony was awesome. He was very attentive and made sure my car was in and out as fast possible. 10/10 would recommend He was very attentive and made sure my car was in and out as fast possible. 10/10 would recommend More
by jamarjeff241
Employees Worked With
