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4,168 Reviews of Lou Sobh Honda - Service Center
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March 25, 2025
Brought my CRV in for a recall replacement item. I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed in less time than I thought. My service rep was great and very professional! More
by Countrygirl1
Verified CustomerEmployees Worked With
March 25, 2025
Hi Harald! Thanks for reaching out. Unfortunately I had a bad experience yesterday on my first visit to Lou Sobh I dropped off my car for servicing in mornin Thanks for reaching out. Unfortunately I had a bad experience yesterday on my first visit to Lou Sobh I dropped off my car for servicing in morning at 9:00 AM. My car was not even at inspection stage at 3:00. After calling multiple times I get a hang of advisor n he sent me maintenance quote at 3:36 n then he stepped away from desk again Then at 4:30 somehow I established contact again after calling multiple times at front desk n chats. I was told nothing can be done today and pickup your car at 6:00 Only 1 out of 6 items was done even though car was at the dealership all day.. 1 item was transm fluid change. I wasted all day yesterday pretty much. Hope this doesnt happen in next visit More
by PB08
Employees Worked With
March 25, 2025
Very efficient and superb customer focus. Quality of work done by tech is wonderful. You know it is done right Quality of work done by tech is wonderful. You know it is done right More
by prm
Employees Worked With
March 25, 2025
Service was excellent and on time! !! I appreciate the prompt attention and great attitude of my car advisor. !! I appreciate the prompt attention and great attitude of my car advisor. More
by CATALINA1
March 25, 2025
xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx I do not like to write reviews. sorry like to write reviews. sorry More
by DMdobs
Employees Worked With
March 25, 2025
I was told one price on a quote for a repair and when I went to have the service done a week later was told that was incorrect and had to pay a lot more then what I was told. This has happened 2x before. I went to have the service done a week later was told that was incorrect and had to pay a lot more then what I was told. This has happened 2x before. I had a recall done and my dash had a cut in it and they refused to do anything about it. More
by thereedfamily82
Employees Worked With
I have no name
March 25, 2025
Very helpful. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. More
by poppylpr
Employees Worked With
March 25, 2025
Anthony was very professional and explained in detail what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. More
by ashish.ben
Employees Worked With
March 25, 2025
Service department was clean and the staff was super helpful. It’s always a pleasure at Lou Sobh! helpful. It’s always a pleasure at Lou Sobh! More
by CHARLOTTEBALLARD2
Employees Worked With
March 25, 2025
John Goode made everything easy and very pleasant. He is very knowledeable and explained everything perfectly. He was great He is very knowledeable and explained everything perfectly. He was great More
by paigejv
Employees Worked With
