Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,820 Reviews of Lou Sobh Honda - Service Center
Sort by
November 02, 2024
Very unhappy with how they responded to my air conditioner issue. Treated me like I didn’t know how to work the unit and that’s why it wasn’t cool! Still isn’t cool but I’ve been done this way at conditioner issue. Treated me like I didn’t know how to work the unit and that’s why it wasn’t cool! Still isn’t cool but I’ve been done this way at another dealership over buying a car never to return. You don’t get my age with 3 degrees and end up totally ignorant. Sorry More
by swilloughby99
Verified CustomerEmployees Worked With
November 02, 2024
Heather was great! She kept me updated whenever she got new information on my Pilot! She had numerous techs working on it to try to figure out what the problem was. Hea She kept me updated whenever she got new information on my Pilot! She had numerous techs working on it to try to figure out what the problem was. Heather put me in a rental to go home with which was very nice! When I got my car back it was very clean and ready to go! Definitely recommend Heather and the techs if you have any problems with your Honda!! More
by AIMEEFRUSCIENTE
Employees Worked With
November 02, 2024
Very knowledgeable and helpful representative. He provided me with everything I needed to know to take care of my SUV. He informed me of previous issues I have had with my tires in the past and an He provided me with everything I needed to know to take care of my SUV. He informed me of previous issues I have had with my tires in the past and answered all my questions. I would highly recommend Jimmy. He is honest and very informative about the vehicle. More
by bestservicereceived
Employees Worked With
November 02, 2024
Ryan is always attentive and efficient when we have our vehicle in for service! Thank you for the exceptional experience! vehicle in for service! Thank you for the exceptional experience! More
by dspiva
Employees Worked With
October 31, 2024
Service Dept. Performed first service on my Pilot. They finished quickly and my service rep was very helpful and friendly. Very happy with the service. Performed first service on my Pilot. They finished quickly and my service rep was very helpful and friendly. Very happy with the service. More
by green_brenda
Employees Worked With
Anthony
October 30, 2024
John recommended that fluids be exchanged for our brakes and cooling system, both of which were due at 45K miles. In addition the service department changed the battery on our key fob as it was getting low and cooling system, both of which were due at 45K miles. In addition the service department changed the battery on our key fob as it was getting low. We always enjoy coming to Lou Sobh as their service team is top notch. More
by BOBPROTZMAN17
Employees Worked With
John Goode
October 30, 2024
Ryan was very helpful and handled all of my concerns promptly. It is always a pleasure doing business with him. promptly. It is always a pleasure doing business with him. More
by reedbrendan0174
Employees Worked With
October 30, 2024
Check in process was excellent. Used shuttle service to and from dealership and it went well as well. Now waiting for follow on parts that were ordered. Used shuttle service to and from dealership and it went well as well. Now waiting for follow on parts that were ordered. More
by jbjohns39
Employees Worked With
Don't remember name. Sorry!
October 30, 2024
As always they did a great job on my regular service on my vehicle. Jimmy explained everything and my car was ready in a timely manner. my vehicle. Jimmy explained everything and my car was ready in a timely manner. More
by LISAMARIE2
Employees Worked With
