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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,820 Reviews
Call Service Center (678) 750-0648

3,820 Reviews of Lou Sobh Honda - Service Center

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October 21, 2024

Great service and it was so quick. Loved that I could follow the status of my car as I waited. Heather was very helpful. More

by Theresa F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lou Sobh Honda responded

Thanks for the great review! We will be sure to pass the compliment along to Heather and the team. We appreciate your business and look forward to serving you again in the future.

October 21, 2024

Appointment was made for first thing in the AM for a replacement exterior part. This was handled promptly and swiftly. Results came out perfectly. Service was great and positive. More

by HKim242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 21, 2024

I had intermittent AC problem. I came to the dealership twice for the AC to be checked out. Nothing was done on the first day. On the 2-nd day, my AC was diagnosed and no issues fo More

by SAA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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October 21, 2024

Good experience and they gave me the best service, the technician was knowledgeable and helpful… thank you More

by KASNATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasheed
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Nov 01, 2024 -

Lou Sobh Honda responded

Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

October 21, 2024

Heather is fantastic! She’s extremely knowledgeable and very helpful as well. She also is very efficient and explains everything in detail about your situation. More

by NESHAWVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 20, 2024

love the waiting area, Ryan kept me well informed of progress and time it would take to get my car More

by pat.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lou Sobh Honda responded

Thanks for the great review! We will be sure to pass the compliment along to Ryan and the team. We appreciate your business and look forward to serving you again in the future.

October 20, 2024

Excellent service! Brandon T Williams is an excellent professional who has out -sanding customer service skills. More

by RANDOLPH.ALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon T Williams
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Nov 01, 2024 -

Lou Sobh Honda responded

We will definitely pass the compliment along to Brandon. Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

October 19, 2024

Ryan rushed us like he was ready to go home! We never received the appropriate review of what was done when someone else picked up the car. He said he mailed it to me. But i never received it. I More

by herschel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2024

Ryan is the best to work with. Professional, courteous, and very quick on the job. I've been coming to Lou Sobh since 2016 and wouldn't think of going anywhere else. More

by CHERIDACLAFFEY
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lou Sobh Honda responded

Thanks for your loyalty and great review! We will be sure to pass the compliment along to Ryan and the team. We appreciate your business and look forward to serving you again in the future.

October 19, 2024

Excellent service and very attentive staff Easy to make appointments and the service is performed in a timely manner. More

by Old Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
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Oct 21, 2024 -

Lou Sobh Honda responded

We do our best! Thanks for noticing. We really appreciate you and we look forward to serving you again in the future.

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