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Lou Sobh Honda
Cumming, GA
6,134 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,134 reviews
Verified Customer
November 28, 2024
On Thurs Nov 21, I called service, spoke with a male employee and made an appt for Tues Nov 26 at 10am for my CRV recall work. On Mon Nov 25, I called to confirm the appt and spoke with Heather. She co employee and made an appt for Tues Nov 26 at 10am for my CRV recall work. On Mon Nov 25, I called to confirm the appt and spoke with Heather. She could not locate the appt. I was also told that you cannot make an appt for the recall work and have to call in every day to see if parts are available because they never know what Honda is sending, if any ... wow, how crazy is that! Heather later called back and told me 15 came in that day (Mon) but I couldn't make an appt for the repair beacuse it's first come, first served. I immediatly drove over for the repair. My first comment is that if the dealership cannot manage a scheduled appt, there is no hope for a rating above 1 star. My second comment is that either Honda or the dealer should be embarrased that you don't know what is coming in and cannot sched an appt for a recall on a safety item. I feel like either Honda or the dealer are dropping the ball on this and I've never encountered this lackadasical approach with any prior recalls. Heather was very helpful and explained what I described above. She was not the person that made my original appt. Overall, very disappointed on my first service experience for a new 2025 CRV. More
by davidccorbit
Employees Worked With
November 27, 2024
Everyone at Lou Sobh Honda was very polite and professional. The sales person Jeff Whitaker went out of his way to accommodate our needs both financially and meeting our vehicle requirements. We n professional. The sales person Jeff Whitaker went out of his way to accommodate our needs both financially and meeting our vehicle requirements. We never felt rushed or pressured to purchase one vehicle over another. We left very pleased More
by joerogers52
November 26, 2024
Dealership was outstanding and customer friendly. Sales person was very well versed in all features of all models sold. Sales person was very well versed in all features of all models sold. More
by charlesmdempsey
Employees Worked With
November 26, 2024
Joseph is great to work with…this is the second car we’ve bought from him this year. bought from him this year. More
by THEMONDIS
November 26, 2024
Kim Carr was great. She was very knowledgeable. The finance manager was very helpful and professional. She was very knowledgeable. The finance manager was very helpful and professional. More
by mike465
Employees Worked With
November 25, 2024
Team needs to remember to reset the maintenance messages in the car computer following work completion. in the car computer following work completion. More
by pgranick2001
Employees Worked With
November 25, 2024
It was very easy to schedule an appointment and the check in was fast. When my car was done, i received a phone saying that my car was ready to be picked up. in was fast. When my car was done, i received a phone saying that my car was ready to be picked up. More
by juferpan
Employees Worked With
I don’t remember his name 😞.
