Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Sobh Honda
Cumming, GA
6,406 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 6,406 reviews
January 15, 2025
Friendly and professional staff. Service was completed on time. Some good recommendations were given that could be worked on next time. Service was completed on time. Some good recommendations were given that could be worked on next time. More
by abyjo2005
Verified CustomerEmployees Worked With
Don’t remember name
January 15, 2025
They got me in an had me finished on my oil change service as promised in less than hour! service as promised in less than hour! More
by wayneu
Employees Worked With
January 15, 2025
Kim was a dream to work with, the process was seamless. We didn’t once feel that we were getting mislead. We didn’t once feel that we were getting mislead. More
by bryceconkel
Employees Worked With
January 15, 2025
Super costly and unnecessary Maintainence item was done . Charged for item that was not done too Charged for item that was not done too More
by ankursur198124
Employees Worked With
January 14, 2025
Adam is wonderful, very professional and knowledgeable. Would highly recommend! Happy to work with him! Would highly recommend! Happy to work with him! More
by kathydavisdesigns
Employees Worked With
January 13, 2025
Everyone was so knowledgeable and made our purchase go smoothly. We left knowing that this customer service will continue! smoothly. We left knowing that this customer service will continue! More
by Janet Hones
January 13, 2025
Steve, did a great job on our purchase of 2024 Acura rd. Very knowledgeable about vehicle and sat with my wife to get her familiar with the new vehicle. Also, after the sale offered to help . Thanks Tim Very knowledgeable about vehicle and sat with my wife to get her familiar with the new vehicle. Also, after the sale offered to help . Thanks Tim More
by lscptc01
Employees Worked With
January 13, 2025
Exceptional customer service. We really enjoyed the buying experience. Very knowledgeable and helpful staff; would absolutely recommend Lou Sobh Honda. We really enjoyed the buying experience. Very knowledgeable and helpful staff; would absolutely recommend Lou Sobh Honda. More
by radhika.knair
Employees Worked With
January 13, 2025
I recently purchased a used Acura Integra Type S with a 6-speed manual transmission. The dealership presented a clean service report and claimed their inspection showed no issues. Within weeks, the clutch 6-speed manual transmission. The dealership presented a clean service report and claimed their inspection showed no issues. Within weeks, the clutch catastrophically failed. Upon investigating, I found: Multiple independent mechanics who looked at the car unanimously confirmed this damage was from long-term abuse and poor driving technique - damage that couldn't possibly have occurred during my brief ownership. Most damning of all, I even had the chance to speak with the car's prior service center where they confirmed that the car had indeed exhibited similar issues in prior service appointments and the owner chose not to make repairs. Beyond the clutch, there was significant additional wear and tear to other parts of the car that Lou Sobh Honda either missed in their ‘inspection’ or chose not to disclose. When confronted with this evidence, Lou Sobh Honda accused me of not knowing how to drive a stick and having caused this damage myself. I have owned manual cars my whole life and driven hundreds of thousands of miles using a manual transmission - I even learned how to drive and took my driving test on a stick and the car I traded in to Lou Sobh Honda was a manual car with close to 200K miles on it - and I have never managed to blow out a clutch before. To suggest that I could destroy the clutch in what is one of the most reliable car brands in mere miles, is just an absurd attempt to avoid any responsibility. This dealership is either incompetent at inspecting performance vehicles or deliberately deceptive - either way, they won't stand behind their sales when problems emerge More
by kheckle91
