Lou Sobh Honda

Went to have the A/C in my 2015 CRV checked out. Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehic Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehicle to Christian Brothers Automotive in Cumming who replaced 1 of the parts and did all work for just over $1,000. A/C now works great. I feel like Lou Sohb tried to gouge me and I don't recommend using them. Cost me a $180 diagnostic fee to learn this lesson but I found a local service center with reasonable prices. More

Reliable and friendly service. I did not have to wait long. I drive 45 minutes to get to this dealership rather than one nearby because of stellar service. I did not have to wait long. I drive 45 minutes to get to this dealership rather than one nearby because of stellar service. More

Very pleased with the experience. Kim was great to work with and had a very detailed knowledge of multiple current and previous generation Honda vehicles as well as a solid understan Kim was great to work with and had a very detailed knowledge of multiple current and previous generation Honda vehicles as well as a solid understanding of the competitors' offerings. By my own decision, nearly all negotiations were completed via email correspondence, and we only spent a bit of time in the dealership (to test drive and to pick up the car and sign the paperwork). That said, we had a our 3 young kids there and it was a nice experience as well. The kids were offered plenty of snacks and treats and Kim was wonderful with them. From the time we test drove to the time I purchased the car was only a little more than 24hrs, which seems fast. But with negotiating via email, we were able to go back and forth and hammer out a deal in a convenient setting for us both, which was wonderful. I'm satisfied with the final deal, and I'm confident that the final trade-in value and final sale price were very competitive in this region. TLDR: Nice, professional, competent sales specialist, comfortable physical dealership space, and good deal that was reached in an extremely efficient manner. What else could you ask for? :-) More

We had a very pleasant and enjoyable buying experience. Both Shelby and Jason very fantastic. Both Shelby and Jason very fantastic. More

I love having a full service Honda dealership close by. The best compliment I can give is that we keep coming back when we need a new car. The best compliment I can give is that we keep coming back when we need a new car. More

Everyone was great to work with. I don’t feel like we got good info about the Assurant plan - we had been there 2-3 hours by the time it was brought up. We will be cancelling those p I don’t feel like we got good info about the Assurant plan - we had been there 2-3 hours by the time it was brought up. We will be cancelling those plans. More

Was taken right on time and Heather was very friendly and informative to what needs to be done informative to what needs to be done More

Working with Ryan as always a pleasure as he is so professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, professional, so knowledgeable and so friendly, and makes me feel so welcome all the time. I know we have choices of places to have my car serviced, but because of Ryan and his professionalism, I totally choose to come to Lou Sobh as I trust everything he says. Great job is always Ryan and thank you for everything you do for your customers. More

Mr. Aquila Ukama assisted me very well and answered all my questions. The service was fast, and I was satisfied with the assistance provided. my questions. The service was fast, and I was satisfied with the assistance provided. More

Ryan was great in diagnosing the cause of my leaking tire pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. pressure. And estimating the time to perform the service. He is professional, courteous and customer-friendly. Highly recommend. More