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Lou Fusz Toyota

St Louis, MO

4.9
3,583 Reviews
Lou Fusz Toyota is a family owned and operated St. Louis Toyota Dealer near Kirkwood. We have been selling and servicing Toyota vehicles for over 30 years. Our dedicated, long time staff takes pride in helping our loyal St. Louis community find Toyota vehicles on a daily basis. We carry a large inventory of new Toyota cars and trucks, including the legendary Toyota Camry and reliable Toyota Corolla. You can view all our Toyota vehicles near St. Louis at www.fusztoyota.com. Our award winning Toyota service department can perform routine maintenance and repairs on your Toyota, or any other make or model. Our waiting room offers complimentary WiFi, snacks and beverages, so you're comfortable while you're waiting for your vehicle to be finished. Come by and see for yourself why so many people in St. Louis choose Lou Fusz Toyota.
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10725 Manchester Rd

St Louis, MO

63122

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Showing 3,583 reviews

June 21, 2021

My wife and I were highly delighted with our salesman Joe Gustafson. He treated us with respect and he was highly knowledgeable of the vehicle that he sold us. Thanks Joe for a wonderful experience. It wa More

by James Bennett
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. We appreciate the kind words about Joe Gustafson. Don’t hesitate to reach out to us for anything else.

June 20, 2021

Jim Donohue was terrific to work with. He was professional and friendly and made the process very easy. I would recommend him over and over again. More

by Allie
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Toyota responded

We’re delighted to hear of your positive experience at our dealership and sales consultant Jim Donohue. It was our pleasure doing business with you.

June 20, 2021

Ryan was exceptional. Very courteous, professional and helpful as were the rest of the staff. I will look to them in the future when I am ready to purchase again. More

by Bornrdy66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Nolting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pacatte
Jun 24, 2021 -

Lou Fusz Toyota responded

Thanks for the wonderful review and kind words about Ryan Pacatte! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

June 19, 2021

Tony was very informative and supportive! It took a little longer than I expected but that was only because they were short staffed. It was an amazing experience and I will definitely be coming back! T More

by Defop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Castiglioni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Toyota responded

Thanks for this awesome review! We appreciate the kind words about Tony Castiglioni. We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care!

June 19, 2021

Tyler Hillyer was extremely professional and a pleasure to work with. Will recommend him to others looking for a new car. Great service all around. More

by Steveroy2849
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Roemer
Jun 24, 2021 -

Lou Fusz Toyota responded

Thank you for sharing this great feedback with us and the review of Tyler Hillyer and team. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you on your next visit!

June 19, 2021

Jim Donohue is the best salesperson I’ve ever worked with, and I’ve purchased over 80 vehicles in my life. He’s friendly; he’s service oriented; and most of all, it’s obvious he cares about more than m More

by jtausmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Nolting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Toyota responded

Thanks for your outstanding review of Jim Donohue! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

Jun 25, 2021 -

jtausmus responded

It’s always interesting to me to see how a customer is treated, “after” the sale. It’s one thing to acquire the sale, it’s quite another to follow up, and make sure things promised during the sale actually happen after the sale. Our deal included some accessories to be put on the truck shortly after the purchase. Jim Donohue made sure my appointment was scheduled promptly for the installation of our agreed upon accessories. In short, my truck will be completed with the accessories I requested less than a week after my purchase. Jim followed up with me to make sure this happened. I’m in the service industry, so I know how difficult it is to completely satisfy customers on a regular basis. Jim did his job, and he did it well.

June 18, 2021

Really had a great experience buying my new vehicle all the staff we very friendly and helpful and i really appreciate all the hard work from you all !!! And we love joe !! More

by Tyonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Castiglioni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Toyota responded

Thanks for the kind review. Let us know if we can help with anything else.

June 17, 2021

My car buying experience could not have gone better because of Johnny Huynh. I recommend him highly. The financing and insurance options they offered were great and very competitive. More

by Butch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Huynh
Jun 17, 2021 -

Lou Fusz Toyota responded

Thank you for sharing this great feedback with us and about Johnny Huynh.. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

June 16, 2021

Everything went very smoothly when buying my new 2021 Camry Hybrid. Tyler Hillyer was particularly helpful, knowledgeable and attentive to what I needed. Got a great car & an enjoyable experience! More

by mitchellski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hillyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Lou Fusz Toyota responded

Thank you for taking the time to write us a great review and Tyler Hillyer! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

June 16, 2021

In the midst of trying to buy a car during the pandemic and dealing with scarcity of vehicle choice, Tony C. and Lou Fusz made the process simple. For me, the most important way of winning me over as a cus More

by RonSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Castiglioni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Lou Fusz Toyota responded

Thanks for this awesome review and the kind words about Tony Castiglioni! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

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